Sr. Director, Enterprise Product Management

ROLE SUMMARY

As the Sr. Director of Citizen Development and AI products, you are the strategic product leader responsible for a portfolio of low-code and no-code digital tools, including Copilot and Copilot Studio, Power Platform and Connectors. In this high-impact role, you are responsible for crafting and executing a clear, ambitious product strategy that inspires engagement and empowers colleagues globally across the organization to leverage our AI tools and techniques in their daily work. In addition, this role will actively engage with Digital and Technology’s AI Agentic Program. You will ensure that all agentic initiatives are strategically aligned with the overarching North Star objectives of the AI Agentic Program, driving coherence and maximizing organizational impact.

Your leadership will drive the adoption and evolution of AI-powered platforms, ensuring these solutions deliver measurable business value, foster innovation, and enhance operational efficiency. By collaborating with stakeholders and cross-functional partners, you will define the vision, objectives, and integrated roadmap for the Citizen Developer product group, championing best practices in product management and agile methodologies.

As a thought leader, you will proactively advance the organization’s AI capabilities, guiding teams to maximize the impact of automation and data-driven decision-making. Your commitment to a clear product strategy will be central to driving organizational change, aligning technology with business goals, and empowering every colleague to innovate through citizen development.
 

ROLE RESPONSIBILITIES

• Define and execute the long-term vision, objectives, and integrated roadmap for low-code/no-code and AI-powered digital products, aligning business and technology strategies to drive citizen development and productivity.

• Lead product strategy and product management practices for the Product Group, collaborating with digital, operations, and business stakeholders to shape demand and deliver outcomes.

• Advise and guide product teams (Product Managers, Product Owners) to translate vision and customer needs into actionable product and feature requirements, with a focus on AI enablement and automation.

• Champion the adoption and integration of Copilot, Copilot Studio, and other low/no-code platforms, ensuring solutions are scalable, secure, and compliant with regulatory requirements.

• Manage the development and review cadence for the Product Group, driving Quarterly Business Reviews (QBRs) and ensuring alignment of the technology landscape and integrated roadmap across all products within the group.

• Track and report key metrics (e.g., Objectives & Key Results, user satisfaction, product performance, team health, product management maturity), focusing on business value realization throughout the product lifecycle.

• Engage with AI Agentic Program to ensure that all agentic initiatives’ Objectives and Key Results (OKRs) are aligned with the broader North Star of the agentic program, fostering synergy and unified progress across the program.

• Act as a thought leader and subject matter expert in AI, automation, and citizen development, staying abreast of industry trends and innovations, and proactively presenting new ideas to expand solution space.

• Facilitate open communication and collaboration, building trust and alignment with business stakeholders, technical teams, and end users.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline

• 10+ years of product management or related experience, including direct leadership of digital product portfolios

• Demonstrate hands-on expertise and expertise in AI, automation, and low/no-code platforms (e.g., Power Platform, Copilot, Copilot Studio), with proven success in driving adoption and measurable business value from AI-powered solutions

• Advanced understanding of AI/ML concepts, including experience with large language models (LLMs), generative AI, and responsible AI practices.

• Track record of integrating AI capabilities into citizen development tools to enable automation and data-driven decision-making.

• Experience developing and leading Product Managers and Product Owners in the creation and execution of product visions, strategies, and integrated roadmaps that achieve ambitious goals and outcomes at scale

• Advanced knowledge of Agile/Lean Development methodologies

• Ability to collaborate with and influence cross-functional leaders and technical teams

• Passion for creating user-centric digital and interactive experien