Director, Business Org Readiness

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

 

 Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 72883

 

The Role at a Glance

We are excited to bring on a Director, Business Organizational Readiness to our Workplace Solutions Portfolio Delivery & Program Management Team to work in a hybrid/home (work from home/in office) environment.

 

Lincoln is transforming the way we work by implementing a new Operating Model that will enable our organization to translate strategy into execution. In this position you will lead the team responsible for the success of operational change and adoption (business processes) of new or enhanced systems projects or programs with a business emphasis. The Business Organizational Readiness team will lead activities to ensure that tasks such as training, communication, marketing, documentation, and processes/procedures are accomplished within the project timelines to enable ‘Ready to Sell’ and ‘Ready to Service’ milestones for complex projects, including efforts to launch new products and services, large scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.

 

You will have a great deal of interaction with teams and individuals at all levels within the organization, including the Senior Leadership Team. We are looking for a highly energized and motivated individual to grow with our team and help drive value for our Workplace Solutions business area. If you are looking for a leadership role with high visibility and the potential to have a positive impact on our organization, this is the role for you!
 

What you'll be doing

• Provide training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development and evaluation of talent
• Serve as a subject matter expert to team members and applicable internal/external stakeholders on business organizational readiness best practice standards, templates and practices
• Manage complex initiatives spanning across business areas to ensure organizational readiness activities are executed to prepare for ‘Ready to Sell’ and ‘Ready to Service’ milestones
• Collaborate closely with Portfolio Owner and Product Manager to understand objectives and key results and identifies and partners with key stakeholders to ensure organizational readiness
• Develop, document, and lead readiness activities and processes with cross-functional support teams ensuring successful delivery of initiatives, focused on impact analysis, business adoption, preparedness and execution
• Lead team in monitoring and evaluating assigned complex initiative progress and performance against the plan and develop complex mitigation plans
• Develop and communicate effectively with appropriate stakeholders and management on complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects and develop and execute mitigation plans

What we’re looking for

Must-haves:

• 7+ Years related experience in Project Management or a product-related role within a development team that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) 
• Strong communication skills with ability to influence and negotiate both vertically and horizontally to obtain or leverage necessary resources
• Able to articulate enterprise strategies and priorities
• Strong problem solver with ability to lead the team to push the solution and progress
• Strong relationship management skills

Nice to haves:

• Working knowledge of Workplace Solutions products, processes, goals and measures
• Solid knowledge of the business function/industry trends, user demands and pain points
• Believes in a non-hierarchical culture of collaboration, transparency and trust across the team 
• Believes in and promotes lean & agile values, principles and practices 
• Highly organized with critical thinking abilities at both the strategic and tactical levels 
• Risk and compliance focused

 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make