Field Product Manager - CyberSecurity Risk360

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud-first world. Applications have moved from the data center to the cloud and users are connecting to their workloads from everywhere, but security has remained anchored to the data center. Zscaler is redefining security by moving it out of the data center and into the cloud.

The Zscaler Zero Trust Exchange uses software-defined business policies, not appliances, to securely connect the right user to the right application, regardless of device, location, or network. Zscaler operates 4 pillars of Trust Exchange. Zscaler Internet Access™ which scans every byte of traffic to ensure that nothing bad comes in and nothing good leaks out. Zscaler Private Access™ offers authorized users secure and fast access to internal applications hosted in the data center or public clouds—without a VPN. Zscaler Cloud Workload Protection, to identify and remediate risks associated with customer’s cloud infrastructure. Zscaler Workload Segmentation provides micro-segmentation of processes across multiple systems with Machine Learning based policy.

Zscaler services are 100% cloud delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, the Zscaler multi-tenant, distributed security cloud protects thousands of customers from cyberattacks and data loss, enabling customers to embrace the agility, speed, and cost containment of the cloud—securely.

Job Description

We are looking for a Field Product Manager to join our team and have a direct impact on sales and product roadmap for Zscaler’s Risk360 and various other products. In this role, you will become the ‘go to’ person for sales engineers and account reps. You will also gather requirements from customers and directly work with the product managers to influence the product roadmap. You will help us meet the requirements of our rapidly growing customer base and be game changers in the security space. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality with extreme attention to detail.

Qualifications

• You are the “go to” resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with specialists in the advanced or new technology areas)
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to data protection
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Support customer demonstrations (with our SE’s) that showcase our unique value
• Interact locally and remotely with customers in an equally persuasive manner
• Enable SEs through production of white-papers and other elevated technical collateral
• Maintain bi-directional trusted advisor relationship with Product Management to drive client-based insights/feedback and future solution direction
• The person is measured by their expertise and by their ability to lead to customer successes
• Working with Product Management, Technical Marketing and Ramp; to create requirements and product features for our large customers and provide feedback from customers
• Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the pre-sales; process for stra