Patient Service Representative - Emergency Department
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
0.8 FTE position (40 hours per biweekly pay period) on second shift, working 8-hour shifts between the hours of 2:00 p.m. to 3:30am. Position will start out in the emergency department and work 3-11:30pm, with the potential of learning other areas that could change the start time. The position includes an every-other-weekend rotation and participation in a rotating holiday schedule.
Pay Range:
$20.80 - $31.20A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is optimized. The PSR plays a crucial role in connecting a variety of departments for the overal
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