Restaurant & Retail Store Manager

Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.

Our success depends on each other. Our success depends on you. You are the future of our company. And together, we will provide a world-class guest experience. So why wait? Join us today!
The manager will be responsible and accountable for various aspects of managing our store and upholding the high standards of the company and its reputation. The assistant manager will ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees.

Qualifications

Position Profile: Attributes for Success
Specific Knowledge and Skills:
* Clear, professional, and effective oral and written communication
* Team-building skills of empathy, rapport-building, delegation, and empowerment
* Ability to manage time effectively and be self-directed under minimal supervision
* Strong proficiency with Word, Excel, PowerPoint, and Outlook
* Ability to conduct evidence-based business forecasting for sales and resource needs
* Familiarity with point of sale systems, such as MICROS
* Knowledge of restaurant or retail management theory and techniques

Education and Work Experience:
* High school diploma or GED required
* Associate or higher degree desirable
* Two or more years of related experience in a fast-paced restaurant or retail environment at a managerial or supervisorial level

Working Conditions:
* Rare to Occasional ability to lift and carry up to 50 pounds
* Ability to travel to various locations across the country