Program Management Director, Product Research

Description

We are looking for a talented Program Manager (Director I, Product Research) to join USRM’s Property & Specialty Delivery team and drive development of the next generation of pricing programs for Homeowners and Condo!  You’ll get to collaborate with a talented cross-functional teams across Product, Data Science, Technology and Experience to deliver some of our most innovative programs in the Property & Specialty Portfolio that deliver exceptional value to our customers. If you’re a leader passionate about delivering complex programs that make a real impact, we want to hear from you!

 

The successful candidate will bring top-tier project management skills, with a proven ability to clearly define work deliverables, hold teams accountable, and maintain focus amidst the complexities of a large, dynamic organization like Liberty Mutual. This role offers the opportunity to make a significant impact by driving the successful delivery of transformational programs that align with our mission to provide best in class insurance solutions.

 

Key Responsibilities

• Lead the end-to-end program management of a complex, multi-year technical project focused on developing new homeowners insurance programs within Liberty Mutual’s Property and Specialty Product Delivery organization.
• Clearly define project scopes, deliverables, milestones, and timelines, ensuring alignment among data science, actuarial, business, and technology teams.
• Develop and maintain detailed program plans, manage execution, and escalate risks to meet strategic business objectives and customer needs.
• Implement strong governance and communication frameworks to promote transparency and stakeholder engagement across all levels of the organization.
• Proactively identify risks, manage dependencies, and facilitate timely resolution of issues to keep the program on track in a fast-paced, large enterprise environment.
• Drive accountability and ownership among cross-functional teams, ensuring delivery of high-quality outcomes.
• Provide clear, concise, and timely status reporting and presentations to senior leadership and key stakeholders.
• Demonstrate the ability to navigate and influence within a complex organizational matrix to maintain program momentum.

 

Qualifications

• Bachelor’s degree in Business, Technology, or a related discipline; advanced degree or PMP certification preferred.
• Proven success managing large-scale, multi-year technical programs involving cross-functional teams including data science, actuarial, business, and technology professionals.
• Exceptional project management and organizational skills with the ability to clearly articulate and break down complex initiatives into actionable deliverables.
• Strong influencing and leadership skills as an individual contributor, capable of driving accountability without direct supervisory authority.
• Excellent communication skills with the ability to engage and align diverse stakeholders, including senior executives.
• Ability to maintain composure and focus in a dynamic, matrixed organization while effectively managing competing priorities.
• Prior experience working in or closely with Property and Specialty insurance products or programs is a plus.

Qualifications

• Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field
• Minimum 7 years relevant work experience, typically 10 years
• Expert skills in Excel, PowerPoint, and project management software such as Jira
• Must have exceptional planning, analytical, decision-making, communication, and project management skills
• Experience managing or leading others beneficial

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty