Senior Analyst, Data Management

Department

ARD Data Management

About the Department

Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

The Analytics and Technology Solutions (ATS) team provides technology and system solutions to enable ARD to meet aggressive fundraising goals and measure, analyze and predict growth in constituency giving and participation. Using an enterprise approach to data and systems, ATS creates a data and user environment that is consistent yet agile. Collaborating with stakeholders to understand program strategies, ATS develops data, reporting, and analytics solutions that lead to actionable outcomes and actualized goals.

Job Summary

This role performs a range of database administration activities for the University. Administers database utilities, interprets the relationships between the database users and applications, and maintains the University's databases across multiple platforms and computing environments. Provides instructional support to end users.

Responsibilities

• Develops and implements policies that support and protect access to data assets.
• Maintains data confidentiality and integrity to protect confidential alumni, donor, and institutional data in accordance with federal, state, and University guidelines.
• Develops and deploys data governance standards, policies, and processes in areas of data ingestion, data movement, data quality, and data life cycle management.
• Designs and builds data capabilities like data dictionaries and business glossaries to foster a culture of data literacy.
• Collaborates with and trains data owners, stewards, partners, and other stakeholders to ensure that our policies and processes support using data as an asset in planning, decision-making, and strategy.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions and with an eye towards broadly diversifying the advancement profession.
• With moderate direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets.
• Defines and interprets existing data and populates the database with new data from external sources. Plans own resources such as documentation on data models, data dictionaries, physical database configuration, and daily database maintenance functions.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree with a major in computer science, statistics, business, or similar field.

Experience:

• Professional work experience in data governance, data management, or similar field.

Technical Skills or Knowledge:

• Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the University's donor relationship management system and the Microsoft Office Suite. 
• Proficiency working with Salesforce CRM.
• Broad knowledge and experience of data security, regulations, and standards.
• Expertise working with data.
• Strong project management skills, with an aptitude for leading end-to-end project delivery.

Preferred Competencies

• Excellent communication, presentation, and interpersonal skills. Articulate technical concepts to non-technical audiences.
• Work across various teams and projects simultaneously, advancing unified strategy.
• Knowledge and understanding of higher education advancement industry.
• Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
• Act with integrity, professionalism, and confidentiality.
• Work collegially and collaboratively in a team setting.
• Self-motivated, take initiative, and think