Operations Supervisor - 3rd Shift (Thursday-Monday)

        

Summary: The Operations Supervisor is responsible for overseeing the individuals who bake and package extraordinarily quality bread and roll products while adhering to the Production Team’s top commitments of Personal Safety and Food Safety.  This individual is a person of integrity & respect that leads and directs the employees through open and honest dialogue and constructive feedback.  The Operations Supervisor should also be a proactive thinker, embracing a mindset of thorough planning & continuous improvement. 

 

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

 

·         Lives out and promotes Martin’s culture commitments of: a person of Integrity & Respect, a Communicator on a Unified Team, Contributes to a Culture of extraordinary quality & customer service, a Proactive Thinker and an Ambassador for Martin’s, as well as the Bakery Priorities of Personal Safety, Food Safety, Quality & Productivity.

·         Sets team expectations and goals in accordance to the Culture Commitments & Bakery Priorities and holds team members accountable to those standards.

·         Manages all aspects of the development of team personnel, including coaching, performance development reviews, training, accountability to expectations, etc.

·         Proactively engages with onboarding and training of new hires and works to incorporate and align with training program expectations.

·         Reviews production order requests and plans personnel & materials needed to successfully meet the stated orders. 

·         Ensures all operational and production records are completed successfully, including those relating to personal safety, food safety, quality, productivity, timekeeping, etc.

·         Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product.

·         Coordinates action needed for substandard product in adherence to company processes.

·         Works with cross-departmental units when needed to address and resolve production issues, such as with machinery repairs, cleaning of equipment, etc.

·         Commits to continued personal learning and development in supervisor role, including increasing emotional intelligence/soft skills, ensuring consistent understanding/enactment of Martin’s policies/procedures, and increasing technical production skills.

·         Performs activities of workers supervised when needed.

·         Adheres to and enforces safety, food safety, quality, and Good Manufacturing Practices regulations.

·         Reports safety, food safety, and quality problems to personnel with authority to initiate action.

 

Supervisory Responsibilities:                                                              

 

Directly supervises production employees in accordance with culture commitments, bakery priorities, company policies/procedure and external laws. Plans, assigns and directs the work of production employees. Trains employees and assesses training results and performance of employees. Responsible for addressing employee complaints and resolving problems. Responsible for coaching, counseling and administering discipline as necessary. Acts as the hiring manager in filling roles for the team.

 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satis