Sr. Manager, Sales Learning and Development

About the team

At Zillow, the Sales Learning & Development team empowers our Sales and Support professionals to thrive at every stage of their careers and drive business growth. As a part of the Talent Success organization, we design and deliver end-to-end learning experiences, including new hire onboarding, advanced consultative-selling, leadership development, and coaching programs.

We partner closely with business leaders to ensure every learning moment is timely, data-driven, and tied to the metrics and business initiatives. Curious and collaborative, we’re a hands-on crew of facilitators, instructional designers, and program managers who know Zillow inside and out. Together, we work to enrich the career and learning experience of our employees so they can develop professionally in alignment with company goals.

About the role

We’re hiring a passionate and agile Senior Manager of Sales Learning & Development focused exclusively on our Rentals line of business. Reporting to the Senior Director of Sales Learning and Development, you’ll be the leader for all things sales L&D within Rentals Sales—shaping the onboarding, upskilling, and leadership journey for one of our fastest-growing revenue engines in partnership with your team of learning professionals. ​

What You’ll Get to Do

Build and Scale:

• Design & execute a Rentals-focused sales L&D strategy that empowers the sales teams to grow the Rentals marketplace 

• Develop & deliver scalable onboarding, upskilling, and leadership programs that cut ramp time and boost productivity

• Pilot and implement next-gen learning solutions—AI, simulations, microlearning, sales coaching platforms, and beyond.

• Establish feedback loops and measure impact on core business outcomes: quota attainment, retention, customer satisfaction, and more.

Lead and Inspire:

• Coach and mentor a team of program managers, an instructional designer, and a trainer—empowering them to deliver learning that drives real business results.

• Foster a culture of experimentation, feedback, and fun within your team and with Rentals sales partners.

Collaborate Across Zillow:

• Partner closely with Rentals Sales Leadership, Sales Enablement, Talent Management, and other cross-functional teams to make learning part of the Rentals sales DNA.

• Integrate learning into sales performance, career growth, and talent review processes.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $139,800.00 - $223,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 7+ years in Learning & Development (at least 3+ in sales, enablement, or customer-facing teams).

• Bachelor’s degree required (bonus points for advanced degrees in L&D, Org Development, or related).

• Experience designing, launching, and scaling L&D programs with measurable business impact (onboarding, sales skills, leadership).

• Hands-on leader who develops people and isn’t afraid to roll up sleeves to get things done.

• Strong collaborator and communicator who can build trust with sales leaders, partners, and your own team.

• Fluency in sales processes, sales tech, and the unique world of B2C/B2B sales.

• Data-obsessed: You use metrics, feedback, and analytics to make decisions and tell your learning story.

• Bonus points: Experience in Rentals/Real Estate, comfort with learning tech (LMS, coaching tools),