RFE Cover letter Writer Team Lead

Location: Virtual,,

Position Overview 

The RFE Cover Letter Writer Team Lead will oversee a team of RFE Cover Letter Writers who are responsible for responsibility and reliably drafting cover letters in response to Requests for Evidence (RFEs). This individual must have a proven track record of success in ensuring accurate and thorough work and can lead and advise a team of RFE Cover Letter Writers by providing training, guidance, and performance management to meet deadlines and client expectations. The ideal candidate will have strong leadership abilities, an in-depth understanding of the processes involved, and excellent experience in legal writing. In addition, this candidate must be fluent in English, both speaking and writing.  

Essential Job Functions & Responsibilities 

• Supervise and mentor a team of RFE Cover Letter Writers by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale 

• Oversee and support team member’s training and development 

• Track key performance indicators (KPIs) for the RFE Cover Letter team and report back to the team on strengths and areas of opportunity 

• Facilitate team meetings and 1:1’s to share stylistic updates or other learnings 

• Oversee and ensure the RFE Cover Letters Writers are composing high-level legal arguments as well as proofreading letters prior to review to ensure they are accurate, complete and free of errors 

• Review all cover letters submitted by team members and share feedback or areas to correct 

• Serve as the primary point of escalation for the drafting or handling highly complex or unique cover letters for clients 

• Other duties and responsibilities, as assigned by management  

Essential Skills, Knowledge & Abilities 

• Possesses excellent English interpersonal and communication skills, both written and verbal  

• Prior understanding of all pertinent immigration case types (T-visa, U-Visa, Med DA, VAWA) 

• Strong computer literacy 

• Strong attention to detail and ability to multitask and handle or delegate responsibilities efficiently 

• Highly motivated with a strong determination to help the underdog  

• Highly accountable and proactive with communication among the team and cross-functional partners  

• Strong organizational skills and adaptability to changes in a fast-paced environment  

• Proven ability to meet deadlines and time manage themselves 

Minimum Qualifications 

• High school diploma (or equivalent) required, with legal education or certification preferred 

• Highly proficient with Microsoft Office Suite or related software 

• Previous leadership experience preferred 

• 3+ years experience in fields related to immigration law 

• 2+ years experience in legal writing 

• Skills in analyzing metrics to provide feedback and look for points of improvement