Senior Consultant

<h3>Company Description</h3><p>Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.</p><p>Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs.</p><p>A Truly global organization with offices in 42 countries worldwide, with an employee base of approximately 10,000 employees.  We work with 9,000 customers, including 48 of the top 50 banks globally. Through our software, we’re constantly stretching boundaries to do more for our customers. We are proud to be an organization where our vision, values and cultural beliefs are not just shared, but are lived by our people globally and where recognition is part of each and every day.</p><h3>Job Description</h3><p><strong>What will you contribute?</strong></p><p>The role takes on the responsibility of working with the Sales Team and Business Solutions Group on Presales activities and handling the end-to-end lifecycle of Finastra Trade Innovation project implementations from Initiation, thru Go Live, to the closing phase of providing Post Live support and Handover to Finastra Customer Support.</p><p>The primary objective would align with the delivery of high quality and high performing solution to meet customers business needs in line with Finastra commitments.<br/> <br/> <strong>Responsibilities &amp; Deliverables:</strong><br/> <br/> Your responsibilities and deliverables will include, but are not limited to, the following:<br/> 1.    Liaise with the Clients to analyse, determine and document the Customer’s business requirements; thereby allowing Finastra to make recommendations, provide advice &amp; guidance and also challenge our clients in order to help them find a solution to their business needs<br/> 2.    Engage on presales activities to verify and provide solutions and estimations<br/> 3.    Identify technical product configuration and customisation requirements<br/> 4.    Handle development of customisation requirements<br/> 5.    Specify the environment and infrastructure for installation<br/> 6.    Carry out the installation of Finastra applications and support for designated 3rd party pre-requisite products<br/> 7.    Analyse, resolve/escalate problems encountered by the team during the implementation of Finastra products and when interfacing to third party systems.  This will include detailed issue escalation and resolution through interaction with other Finastra departments and, where appropriate, the escalation of complex or system wide issues to the Project Manager.<br/> 8.    Unit test the installed system to ensure basic system integrity<br/> 9.    Create and carry out go live procedures<br/> 10.    Assist the customer with the technical parameterisation and configuration necessary to deliver the functionality defined in the solution requirements documentation<br/> 11.    Advise clients on test planning to ensure successful solution implementation<br/> 12.    Support the User Acceptance &amp; Operations testing of the system with the client<br/> 13.    Analyse and Resolve/escalate issues during UAT &amp; Operations testing.  This will include detailed issue escalation and resolution through interaction with other Finastra departments and, where appropriate, the escalation of complex or system wide issues to the Project Manager.<br/> 14.    Assist the customer in testing the Disaster Recovery Solution<br/> 15.    Advise the client on housekeeping tasks that allow the client to maintain and improve system performance Analyse the Clients systems, at the Operations, hardware, OS and Application levels and advise them on their options for performance improvement. <br/> 16.    Provide front end systems support during data conversion &amp; branch roll out in country to ensure successful system roll out<br/> 17.    Provide systems support during data conversion and branch roll out on multi regional global roll out <br/> 18.    Design &amp; present training courses to our customers<br/> 19.    Deliver advice, guidance &amp; recommendations on business best practice. <br/> 20.    Document problem resolution to make them available for future reference by other Consultants, e.g. useful notes; file the documents in the Knowledge Base.<br/> 21.    Produce reports and/or documents as required<br/> 22.    Provide information, advice, guidance and updates throughout the project lifecycle in order to assist management to eliminate risks and increase the likelihood of project success <br/> 23.    Contribute towards developing consultancy tools and processes that co