Jobs and Careers

Principal Operation Management

United Statesfull_timeVerifiedPosted 17 Aug 2026

💰 $270,050/yr($118,218/yr – $270,050/yr)

About the role

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

About The Job You're Considering

The P&C Operations Head is responsible for strengthening operational governance, workforce strategy, delivery readiness, and execution management across the North America P&C organization.

Your Role

Operational Governance

Lead operational governance across the P&C organization.
Establish performance visibility through executive dashboards, KPIs, and reporting.
Drive operational discipline, consistency, and accountability across teams.
Coordinate leadership reviews and governance activities.

Workforce Strategy & Delivery Readiness

Lead workforce planning and resource readiness activities.
Drive capacity planning and staffing optimization.
Improve workforce utilization and resource allocation effectiveness.
Support delivery readiness against current and future portfolio demand.

Portfolio Performance Management

Analyze and optimize workforce pyramid competitiveness.
Drive personnel cost optimization and margin improvement initiatives.
Develop and govern GDC utilization and workforce mix strategies.
Monitor portfolio performance trends and recommend improvement actions.
Drive asset reuse, knowledge management, and documentation standardization.
Identify opportunities for cross-practice collaboration and operational synergies.

Delivery Risk & Recovery Governance

Monitor portfolio risks and delivery performance indicators.
Facilitate early identification of delivery challenges and execution risks.
Coordinate recovery governance for critical engagements.
Track mitigation plans and ensure timely resolution of key issues.
Improve proactive intervention before issues escalate to customer impact.

Continuous Improvement

Identify process improvement opportunities across delivery and operations.
Drive simplification, automation, and AI-enabled operational efficiencies.
Establish operational best practices and standards.
Promote a culture of continuous improvement and organizational excellence.

Success Measures

Improved workforce utilization and delivery readiness, increased portfolio profitability and workforce optimization, improved GDC leverage and delivery competitiveness, reduced delivery escalations through proactive risk management, improved portfolio visibility and governance effectiveness, increased reuse of assets, documentation, and best practices, increased leadership capacity for strategic growth initiatives.

The base compensation range for this role in the posted location is: $118,218 - $270,050.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: