Regional Personal Training Manager

OVERVIEW: 

A Club4Fitness Regional Personal Training Manager is responsible recruiting for, hiring, onboarding, and mentoring new and existing personal trainers to become get acclimated to the performance expectations of the Club4Fitness personal training program as well as to ensure that the program grows and/or maintains targeted levels of monthly production.  \At all times, the Personal Training Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position along with full understanding of organizational and departmental policies, is expected to disseminate changes in policy, procedure, or performance expectations to his/her department in a clear, concise, and timely manner while representing the organization positively.

ESSENTIAL DUTIES & RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and or ability required.

• Assists the Personal Training Director in recruiting, hiring, and onboarding new Personal Training Manager for his/her assigned region.
• Provides new personal training manager a specific schedule of onboarding activities (to cover the first 30 days of employment
• Schedules trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the current POS system
• Coaches personal trainers on running an effective consultation for a prospective training client; Shadows previously trained personal trainers to evaluate their proficiency on providing client consultations
• Instills in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department
• Leads all personal training staff by example in knowing, following, and understanding specific personal training and also C4F policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures
• Conducts session quality reviews of existing personal training staff within the assigned region
• Supports the Personal Training Director by effectively disseminating new personal training sales strategies, as rolled out by the Personal Training Director
• Performs consults (monthly minimums as determined by Persona Training Director)
• Understands departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele
• Responsible for promoting client retention in his/her assigned Clubs by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed
• Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting
• Oversees assigned PT managers and leads within the region working closely with them and all PT staff within the designated region to ensure company financial and customer satisfaction goals are met
• Drives the implementation of company programs by motivating and supporting club team within the region to develop and implement