VP, Product Management, Learner Journey

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025.

Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning.

Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

As the Vice President of Product Management at Coursera, you will play a pivotal role in shaping the learner journey from onboarding through renewal. You will be responsible for creating a cohesive, engaging, and personalized user experience that encourages lifelong learning and builds a strong relationship between learners and the platform. Your leadership will drive key improvements in acquisition, conversion, engagement, and retention metrics. This role requires a visionary leader who can work cross-functionally to design and implement a platform that leverages AI to craft deeply personal learning experiences. You will directly manage a team of 12 Product Managers and need to influence key stakeholders across design, engineering, data, and enterprise functions.

 

Key Responsibilities:

• Develop and articulate a comprehensive long-term strategic vision that spans the entire learner journey, from initial website interaction through to renewal, ensuring a seamless, engaging, and personalized experience that fosters sustained learner loyalty.
• Create and execute innovative strategies for learner acquisition, conversion, and retention, utilizing data-driven insights to optimize the user experience across multiple touchpoints.
• Oversee the development and execution of a comprehensive product roadmap, fostering collaboration across product, marketing, engineering, design, and data teams.
• Lead and mentor a diverse team of Product Managers, cultivating a high-performance culture that emphasizes growth, promotion, and sustained career development.
• Drive the implementation of pricing, packaging, and monetization strategies to boost growth and profitability.
• Utilize market and consumer data to inform strategic product decisions, fostering regular feedback mechanisms from users and stakeholders to meet evolving needs.
• Oversee the product development lifecycle from ideation to market launch, ensuring successful adoption and iterative improvements based on post-launch analyses.

Basic Qualifications:

• A minimum of 10 years of extensive experience in product management, with a proven track record of spearheading product-led growth initiatives and funnel optimization at a strategic level.
• A minimum of 10 years in leadership and management, with a demonstrated history of successfully leading and nurturing teams of product managers, as well as cross-functional teams, with a strong emphasis on fostering a positive, high-performance team culture. Proven leadership in scaling teams for maximum impact.
• Strong analytical skills, with the ability to analyze complex data sets and identify actionable insights to improve funnel performance.
• Excellent communication skills, with the ability to clearly articulate complex ideas and strategies to a variet