Dispatcher

HD Fowler Company is looking for a full-time Dispatcher to join the team in our Pasco, Washington branch location. The dispatcher will be responsible for coordinating many aspects of warehouse operations and outbound order management. As dispatcher, you will be expected to take ownership of these duties by being an efficient, accountable, and solutions-oriented communicator. If you are looking for a fantastic culture, competitive pay and benefits, and a long-term opportunity with a family-owned company then we would love to connect with you!

What you will do:

• Assists management with completing or assigning tasks associated with all OT orders, will-call orders, outgoing transfers, and 3rd party orders (CH Robinson/UPS).
• Provide stewardship over all truck delivery schedule and is main point of contact for drivers.
• Actively manage open pick tickets and all reporting to maintain high pulling accuracy, process compliance, and addresses any issues in “real time” in conjunction with supervisor.
• Oversee all outgoing staging areas and practices keeping specified areas and yard organized, neat, and clean.
• Be familiar with each delivery vehicle’s capabilities and maximizes use of deck space and payload within specified DOT regulations.
• Monitors branch trucking costs and communicates frequently with supervisor and sales to discuss freight collection to recoup the highest amount of these costs possible.
• Be engaged in building relationships with customers through proper scheduling and pre-calling practices as well as coordinating any schedule changes, errors, cancelations, etc.
• Be a branch safety rep engaged in branch TBT’s and safety meetings.

Who we are looking for:

• Is fully qualified in all warehouse functions including receiving, inventory maintenance, picking, packaging, and loading.
• Understands the cash process including daily credit card and cash/check collection, and reporting.
• Adheres to all POD process and procedures and understands the importance of POD’s.
• Fully understands and is capable of being able to perform any end of day closing functions.
• Demonstrates a deep understanding of DOT regulations, status with DOT, and companywide DOT initiatives.
• Effective problem solver and collaborates with all stakeholders (internal and external customers) appropriately.
• Capable and willing to work through negative situations looking for a positive outcome and keeps interactions with customers, peers, sales, and management pleasant.
• Has a track record of managing his/her own workload efficiently and effectively.
• Microsoft office proficient.

What's in it for you:

• Pay Rate DOE: $24.84 - $29.56 per hour
• Working Hours Primarily Monday - Friday between 7AM-5PM
• Company cell phone provided
• 8 Paid Holidays
• Competitive Medical, Dental & Vision Benefits
• $100k Group Life and AD&D Insurance – Premiums paid by the Company!
• Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days!)
• Generous Discretionary Bonuses and Retirement Profit Sharing
• Flex Spending Programs for health and dependent care
• Traditional 401(k) & Roth with up to 5% company match
• Gym membership reimbursement up to $50 per month
• Safety boots & work pants reimbursement up to $550 per year (based on position).
• Access to wide variety of training and skills programs
• Safe and engaging work environment

Who we are:

HD Fowler Company has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest. Our company culture values and encourages your initiative, exceptional customer service and willingness to learn and contribute to the greater good of the company. At HD Fowler, we love to grow and promote our most valuable resource, our people, from within.

HD Fowler Company is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.

We promote a d