Manager-881 (Mail Services)

JOB SUMMARY

Under general direction, the purpose of the position is to manage the operations of an assigned functional area. Employees in this classification are responsible for administrative and operational functions for clerical, technical and professional activities and ensuring adherence to and compliance with established Federal, State, and local regulatory standards governing the assigned department. This position evaluates and monitors workflow and productivity to establish and ensure effective operations and efficient resource allocation. Employees are responsible for interpretation, application, and adherence to statutes, rules, policies, administrative orders and procedures; fiscal functions including budgeting, collections, reconciliation, and cashiering; statewide mandated and statutorily required reporting functions and performance measure reports; managing projects including new system implementations, system enhancements/upgrades and associated system training and testing at the department level; human resources functions including hiring, performance management, employee training and development, disciplinary actions, and general employee relations.

STARTING SALARY: $28.82 hourly/ $59,945.60 annually

CORE COMPETENCIES

• Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service

• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve

• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations

• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

   

JOB SPECIFIC COMPETENCIES

• Knowledge of English grammar, spelling, arithmetic, and legal terminology.

• Knowledge of the functions, services, procedures and regulations of the assigned area and the ability to perform related specialized tasks.

• Knowledge of and ability to implement policies and procedures related to records maintenance, retention and destruction.

• Knowledge of budgetary procedures and controls.

• Knowledge of and ability to apply management principles.

• Skill in basic project management and ability to multitask on projects while achieving goals.

• Knowledge of and ability to interpret the laws, rules, Statutes, and regulations governing the Clerk’s Office.

• Ability to use initiative and exercise sound judgment.

• Ability to use various computer systems, software, and office equipment.

• Ability to support, promote, and ensure alignment with the Clerk’s Strategic plan, goals, and vision.

• Ability to effectively recruit, select, develop, retain, coach, counsel, and mentor competent staff.

• Ability to demonstrate excellent communications skills to present oral and written comments and recommendations clearly and concisely and to interact with staff at all organizational levels and the public.

• Ability to create solutions to problems using new methods and processes.

• Ability to prepare and maintain records and reports.

• Ability to schedule, assign, monitor, review and evaluate the work of others.

• Ability to serve as a strong team player demonstrating leadership skills and maintaining a positive work environment.

• Ability to walk approximately one mile per day intermittently.

• Ability to lift trays of mail weighing up to 50 pounds from floor to waist height.

• Ability to lift buckets of mail weighing up to 50 pounds from floor to waist height.

• Ability to lift boxes of reports/ supplies weighing up to 50 pounds f