AVP, Privileged Technology Engineer

Job Description:

Role Summary/Purpose:

Synchrony’s Identity and Access Management Team continues to focus on privileged access and the controls and technologies to secure the company.  The key candidate for this role will participate in the development and implementation of the strategy and roadmap for privileged identity and access management tooling and processes.

Synchrony’s privileged technologies are critical in securing critical access across our application and infrastructure environments. The AVP, Privileged Technology Engineer will be a part of a team to develop the long-term strategy, implement, integrate and operate Synchrony’s Privileged Access Management (PAM) solutions.  This position will work closely with our business partners on strategic IAM and corporate wide programs as a thought leader.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Design, engineer, deploy, configure and document privilege access management solutions working closely with application architects & lead engineers, product teams, information security, and risk management functions

• Develop automation necessary to build, test, deploy, and maintain privilege access management solutions adhering to DevOps processes

• Provide deep subject matter expertise for privilege platform services, entities, configuration, and best practices to build and evolve Synchrony’s privileged access management strategy and implement long-term solution

• Integration and building out the required operational support structure to deliver enterprise-ready services for new technologies.

• Drive the operational & technical excellence of privilege processes and technologies leveraging performance and availability metrics

• Day-to-day management & maintenance of the privilege platform configuration required to support business requirements, application integrations, workloads, regulatory compliance, and all other platform efforts or deliverables

• Collaborate with various groups and individuals to troubleshoot and resolve escalated production issues as well as delivering on key business objectives and priorities.

• Identify, propose and remediate process and technical gaps in Synchrony PIM service.

• Coordinate on call coverage on a rotational basis with the rest of the team to respond, triage and resolve high priority incidents outside of normal working hours. 

• Training, mentoring, and guiding team members in existing and new processes.

• Perform other duties and/or special projects as assigned.

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Qualifications/Requirements:

• Bachelor Degree and 5 years of IT experience; or in lieu of degree High School Diploma/GED and 8 years of IT experience.

• Minimum of 2 years of experience in privileged identity and access management tools

• Minimum 3 years development experience in support of access management solutions

• Must have experience in the development & operational support of privilege technologies including platform implementation, installation, configuration & administration.

• Must have  experience in the development & operational support of privilege processes including policy and vaulting administration.

Desired Characteristics:

• Bachelor Degree in Computer Science / other technical degree or Business Management

• Experience with Delinea Secret Server

• Experience with Delinea Privilege Manager

• Experience with Secrets Management Tools (e.g. HashiCorp, AWS Secrets Manager, Azure Key Vault)

• A proven record of designing, building and administering 24/7 enterprise customer-facing services

• Strong commitment to providing outstanding customer experiences

• Self-starter with a strong sense of urgency and can-do attitude with the flexibility to change directions quickly

• Superior written and verbal communication skills with a demonstrated ability to lead others through change

• Experience with the process of creating, maintaining and reviewing operations process & end user training documentation

• Strong analytical and clear-thinking skills

• Understanding of financial secu