Senior Claims Specialist – Auto, GL, and Professional Liability

Overview

Position Title: Senior Multi-Line Claim Specialist - Auto, GL, & Professional Liability

Location: Remote (or Hybrid) - Maitland, FL

Hours: Monday - Friday, 8:00 AM to 4:30 PM ET

Salary Range: $76,500-$98,500

 

 

CCMSI is Hiring! We’re looking for an experienced Senior Multi-Line Claim Specialist to join our team. This role is hybrid, reporting to our Maitland, FL office.

 

At CCMSI, we are employee-owned and committed to providing exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more✅ Career Growth – Structured training programs with opportunities for advancement✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Senior Multi-Line Claim Specialist, you will handle litigated Florida workers’ compensation claims for a dedicated client account from inception to resolution. This role requires 10+ years of WC claim handling experience and a Florida adjuster’s license.

 

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.    

 

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

 

We are seeking a Multi-Line Claim Specialist for our hybrid position based in our Maitland, FL office. This role manages a dedicated client account and is responsible for investigating and adjusting a variety of claims, including General Liability, Auto, Property Damage, Professional Liability, and Sexual Abuse/Misconduct Liability.

 

Key Qualifications:

• Florida claims experience is required, along with a FL Adjuster's license.
• Strongly preferred: Previous experience handling claims in Connecticut, Iowa, Pennsylvania, South Carolina, Tennessee, Virginia, Georgia, Maryland, and Alabama.
• Experience with determining liability in cases involving behavioral and mental health issues of facility patients.
• Expertise in managing sexual abuse and misconduct liability claims involving facility patients is highly desirable.
• Experience in multiple jurisdictions regarding litigation matters is essential.

This position offers an opportunity for advanced training and may be a stepping stone for future supervisory or management positions. It requires adherence to CCMSI’s high standards of quality claim services, ensuring exceptional service for our clients.

Responsibilities

• Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated multi-line claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of multi-line claims in accordance with claim procedu