Strategic Business Analyst Operational Excellence - Hybrid

The Strategic Business Analyst supports process improvement initiatives to optimize efficiency and performance across the sales organization in alignment with Acosta’s strategic goals. This includes managing the full lifecycle of client contracts - covering new contracts, amendments, terminations, and compliance - while ensuring accurate data entry, financial impact analysis, and seamless coordination across internal teams and systems. This role also involves collaborating with cross-functional teams to provide research, insights, data and systems analysis, and tools to inform key decisions, as well as maintaining clear communication with all levels of management.

• Deliverables: Execute repeatable tasks as assigned in an established cadence.
• Process Analysis: Analyze existing operational processes to identify areas for improvement, streamline workflows, and enhance efficiency.
• Data Analysis: Use data-driven insights to identify trends, patterns, and opportunities for optimization.
• Performance Metrics: Develop and implement performance metrics to measure productivity and track progress.
• System Maintenance: Responsible for maintaining and optimizing business systems by adding, removing, and updating configurations to ensure accuracy, functionality, and peak performance across platforms.
• Business Growth: Collaborate with cross-functional teams to drive business growth by identifying opportunities for process enhancements.
• Communication: Regularly communicate findings and recommendations to management at all levels.
• Ad Hoc Analysis: Perform ad hoc analysis to inform key decisions and drive continuous improvement.
• Research:  Research financial and operational data to provide supporting information or documentation for Sales Leadership.

• Bachelor’s degree or equivalent work experience.
• 3+ years of relevant professional experience and CPG industry knowledge and experience preferred.
• Strong PC skills, including proficiency using MS Office, MS Outlook, Web Browsers, Power BI, MS Access/SQL Server databases, and familiarity with Artificial Intelligence and Salesforce.
• Able to prioritize and simultaneously manage several projects/initiatives (small and large in scope) and potentially oversee a program. 
• Divergent thinker – displays a growth mindset. 
• Strong analytical abilities to dissect processes and identify improvement area.
• Strong ability to collaborate with and lead cross-functional teams. 

#DiscoverYourPath

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportun