Associate Director of Academic Operations

The Frank Batten School of Leadership and Public Policy seeks applicants for an Associate Director of Academic Operations to provide effective advising and academic support to a caseload of students across our undergraduate and graduate programs.  

Reporting to the Director of Academic Operations, the Associate Director of Academic Operations supports the development and implementation of academic programs within the Batten School. The scope of work for this position includes supporting Batten faculty and GTAs in course execution, academic advising, aligning resources for students and faculty, and collaborating with partners around Grounds.  The Associate Director will assist with the execution of CIBO (Complete Immersion Batten Orientation) and support initiatives that enhance student and program outcomes.  

About the School: At UVA’s Frank Batten School of Leadership and Public Policy, we are committed to solving the world’s toughest policy challenges. We know the complex issues of our time demand innovative, collaborative, cross-sector relationships within our walls and beyond. Our multidisciplinary approach to problem-solving and emphasis on ethics reinforce our focus on how leadership works, why context matters in decision-making and which actions lead to tangible results.

Minimum Qualifications:

• Advanced degree and at least four years of related work experience in higher education supporting students’ academic experience.

• Demonstrated commitment to solving problems and collaborating with colleagues in support of student success.

• The ability to create and maintain organized workflows and processes with attention to detail.

• The ability to meet competing deadlines and maintain accuracy.

• Excellent oral, written, and interpersonal communication skills.

• Outstanding customer service skills with both students and faculty.

• Ease working with students with underrepresented backgrounds.

• Demonstrated discretion with confidential and sensitive information and matters.

• High degree of comfort with technology and ability to learn new systems and platforms quickly.

• Experience leveraging technology-based solutions to create efficiencies.

Preferred Qualifications:

• Specific experience developing, managing, and assessing programs in a University school and/or center.

• Experience in higher education working with student records.

• Experience interpreting and applying policy and procedures.

• Experience working with SIS, Image Now, UBI, CRM systems, Stellic, and/or Salesforce.

The Selected candidate will have to successfully complete a background check prior to employment per University policy.

Anticipated Hiring Range: $70,000-85,000

TO APPLY:

 Please visit UVA job board https://jobs.virginia.edu and search for “R0055652”

Complete an application online and attach:

·        CV/Resume

·        Cover Letter detailing your interest in this position

PROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search “Find Jobs”, and search for “R0055652".  

***Please note that you MUST upload ALL documents into the CV/Resume box.

Applications that do not contain all of the required documents will not receive full consideration. ***

For questions about the application process please contact Rhiannon O'Coin, Senior Academic Recruiter, rmo2r@virginia.edu

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.