Staff Cloud Engineer, Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 410

Pay Range: $140,200.00 - $217,200.00

Job Description

The Staff Cloud Engineer is a position of technical expertise, influence, and leadership in the technology realm. This position will be required to apply their expert knowledge to ensure best practices and well-engineered architecture across the department. They will also be a key stakeholder and initiator of major changes to processes, engineering practices, and system administration. This position will be required to work in a space of solving critical issues and initiatives across multiple teams. It will require an extensive and deep understanding of cutting-edge practices and innovative approaches to problems.

Job Duties

• Supervises work of their team on cloud technologies and scalable system architecture.

• As a technical leader, the Staff CE mentors and monitors the goals and progress towards those goals, of their team.

• Advises on and implements the architecture and design of system architecture models.

• Leads and performs research and analysis to find solutions for complex business problems, as they relate to infrastructure.

• Creates and uses automation, IaC, for the release life-cycle of software products.

• Monitors performance by anticipating and correcting operational issues before occurrence.

• Creates more stable operating environments by continuously improving infrastructure to be easily deployable and scalable.

• Positively impacts projects by completing assigned tasks on time and communicates effectively when problems arise that would prevent timely delivery.

• Communicates technical and domain knowledge as it relates to work, to both technical and non-technical audiences.

• Helps continually improve ongoing reporting and analysis processes, automation, or simplifies self-service modeling and production support for customers.

• Performs other job-related duties as assigned

KSAs

• Expertise implementing AWS services in a variety of distributed computing environments

• Experience with highly available and fault-tolerant enterprise and web-scale software deployments

• Expertise in infrastructure automation through the creation of IaC; Terraform is nice to have, but not required.

• Security awareness and practices, and the ability to configure, and monitor security systems for application of MFA, SSO and other security based concerns such as SSL/TLS, DNS DMARC, DKIM and SFP.

• Strong practical Linux and Windows-based systems administration skills in AWS(major) and GCP (minor)

• Experience leading cloud operations, including assurance, monitoring, alerting, and notifications

• Understanding of DevOps and ITIL concepts

• Understanding of Containers and Containerization Orchestration via Fargate and Kubernetes

• Understanding Continuous Integration with CI tools such as Travis or Jenkins

• Experience using monitoring tools like DataDog, New Relic, or Dynatrace

• Experience creating cloud infrastructure solutions, and leading conversations with technical leaders

• Effective communication and documentation skills

• Self-starter with a drive to work autonomously as a member of a collaborative team

• Strong service-oriented f