Adoption Specialist

JOB SUMMARY

The Animal Shelter Adoption Specialist is responsible for placing animals in adoptive homes via responsible matchmaking, counseling, and by providing exceptional customer service to prospective adopters. Adoption Specialists provide for the general care of shelter animals and the animal shelter facilities. Adoption Specialists are typically the first to assist shelter clients, potential adopters, and visitors. Specialists counsel guests about pet adoption and share information about our pet training and veterinary services.

QUALIFICATIONS

Education and Experience:

• Prior employment in a similar role or in animal welfare setting is preferred.
• Associates degree or higher from an accredited university.
• Previous experience in customer relations and front desk office management.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication, presentation, and interpersonal skills.
• Strong customer service orientation and experience.
• Bilingual skills preferred.
• Demonstrated ability in handling multiple priorities and good time management skills.
• Ability to work effectively under stressful conditions.
• Ability to rapidly and accurately process information.

PHYSICAL DEMANDS

The work is medium and requires the ability to exert maximum muscle force to lift, push, pull, or carry objects up to 50 pounds occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, kneeling, lifting, pulling, pushing, reaching, repetitive motions, speaking, standing, stooping and talking.

BENEFITS

The City of Conroe offers great benefits such as medical, dental, vision and life insurance, retirement plan, employee assistance program, paid time off and free membership at the City's pool and recreation center facilities. Starting salary for this position is $19.02 hourly.

The City of Conroe is an Equal Opportunity Employer