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RPO Individual Tax - Data Entry

Knowledge Services
Indianapolis, United Statesfull_timeVerifiedPosted 2 Jan 2026

About the role

Overview

 

We are seeking a detail-oriented and analytical Contractual Tax Return Analyst to support the processing of Individual and Fiduciary tax returns within the ITS system. This role requires strong research skills, independent decision-making, and the ability to review suspended returns for accuracy and compliance. Pay: $18.00  

 

Responsibilities

 

 
  • Process Individual and Fiduciary tax returns in ITS.
 
  • Independently research and analyze returns that have suspended for review.
 
  • Review customer returns, schedules, cases, and related documentation to make accurate determinations.
 
  • Post determinations and adjustments to customer accounts while ensuring accuracy and adherence to established procedures.
 
  • Notify customers of adjustments via written correspondence or electronic communication.
 
  • Conduct extensive research related to deductions, credits, and payments.
 
  • Generate billings and/or refunds based on findings and analysis.
 
  • Assist customers through email and INTIME messages.
 
  • Provide technical and procedural guidance to taxpayers, attorneys, CPAs, and personal representatives.
 
  • Maintain a high level of accuracy in data entry and research tasks.

 

Qualifications

 

 

 

  • High School diploma or GED

 

  • Strong attention to detail and analytical thinking skills.
 
  • Ability to work independently and manage time effectively.
 
  • Proficiency with computer-based systems; comfort with extensive screen time.
 
  • Strong communication skills, both written and electronic.
 
  • Ability to interpret tax-related information (training provided).

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

  

#INDWFM 

 

 

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Knowledge Services

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