E-Commerce Administrative Assistant (ZR_18877_JOB)

This is a remote position.

Job Highlights:

• Contract type: Independent Contractor
  
• Schedule: Monday to Friday
  
• 4 hours a day flexible within 7am to 6pm Eastern
  
  

Responsibilities:

• Manage customer service inquiries via email and social media platforms using Gorgias
  
• Process orders from major retailers through SPS Commerce system
  
• Input order information into the fulfillment team’s system
  
• Send tracking numbers and shipment details to retailers
  
• Manage weekly community engagement tasks on the TYB social media platform
  
• Post branded content for events, product launches, and review requests
  
• Handle various administrative tasks as needed to support team operations
  

Requirements

• Excellent written communication skills in English
  
• Proficiency in using customer service platforms (Gorgias experience a plus)
  
• Familiarity with order processing systems (SPS Commerce knowledge beneficial)
  
• Strong attention to detail and organizational skills
  
• Ability to work independently and follow instructions accurately
  
• Tech-savvy with the ability to learn new software quickly and platforms
  
• Experience in e-commerce or retail industry preferred
  
• Excellent time management skills and ability to prioritize tasks
  

Benefits

• Permanent Work From home
  
• Immediate Hiring
  
• Steady Freelance Job