Senior Technical Product Manager (m/f/x) Platform

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.  

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.  

Job Description

We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing actionable data on how applications are performing in real-time—for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues. We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform.
The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data as well as frameworks that are used to build the different Dynatrace modules. The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver

In your future role 

• You will work on taking the Dynatrace Platform to the next level
• You own parts of functional- and use case-based aspects of the product roadmap, represent the end user’s point of view, and strive for innovative solutions by answering the WHY and understanding the end user’s pain points.
• As part of a larger team, you drive the product roadmap definition and our near-term and long-term product strategy.
• You work together with our agile R&D teams to deliver product capabilities that WOW customers and create value-add that sells and impacts product adoption in a measurable fashion. 
• You manage cross-functional product initiatives with our customer support to excel in customer support situations, prevent escalations and “smooth sailing". 
• You partner with product marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team.

Qualifications

• Technical Product management experience in a B2B environment, with prior success in setting product (back-up) strategy and executing it based on research, data, and industry trends as well as scaling and optimizing 
• Good technical understanding, worked as a developer before, would be an advantage. 
• Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps 
• Knowledge in privacy, scaling, and access control topics 
• You have an entrepreneurial mindset to understand the business goals and needs and you’re able to translate product strategy into business impact. 
• You can think big, but at the same time break things down into smaller components, and build high-level roadmaps from that 
• Clear sense of ownership and accountability, effective communication skills towards team, peers, and stakeholders alike, as well as a bias for action 
• Willingness to travel (< 15%) 

Additional Information

What's in it for you? 

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. 
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office wo