Service Administrative Assistant / File Clerk

Bergstrom Neenah Ford Lincoln

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Key Responsibilities

• Greet Guests: Welcome every guest with a friendly smile and assist with check-in for service appointments.
• Support the Service Manager: Aid service manager by organizing paperwork, updating records, etc.
• Organize and maintain both physical and digital files, including guest records, financial documents, and service histories.
• Retrieve files and provide them promptly to team members as needed.
• Ensure all documents are filed in the correct locations and are easily accessible.
• Scan, digitize, and securely store documents in electronic filing systems.
• Perform routine audits of files to ensure accuracy and compliance with company policies.
• Assist with administrative tasks such as data entry, copying, and mail distribution.
• Maintain confidentiality and security of sensitive information.
• Collaborate with other departments to streamline file management processes.
• Copies records as needed
• Other administrative duties as assigned

Schedule: Monday-Friday 8:00 am to 5:00 pm
Pay: $16.00 - $17.00 / hour

Qualifications

• Friendly, positive, and guest-focused attitude.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced environment.
• High school diploma or equivalent.
• Ability to handle confidential information with discretion.
• Proficiency in Google Suite (Docs, Sheets, Drive, Gmail).
• Experience with electronic filing systems is a plus.
• Excellent communication and teamwork skills.
• Ability to work independently and prioritize tasks effectively.

Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts: Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance: Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access to a Free Health Coach
  • Employee Assistance Program
• Team Recognition: Employee Referral Program
• Career Development: Ongoing training and opportunities for growth and advancement

At Bergstrom Auto