QA Analyst II

The QA Analyst II is responsible for the development and execution of manual and/or automated test scripts. The position uses business requirements, workflows, and technical specifications to design and perform functional testing.

Salary Grade (12)  67,827 - 86,479 - 105,132

This position requires an analyst who works effectively within a team and collaborates with other Quality Analysts. This position requires a self-starter who needs minimal direct supervision and the ability to work in a fast-paced environment with changing priorities. This position reports to the IT Manager – Quality Assurance. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include but are not limited to the following

• Participate in software requirement, specification, and design reviews
• Design, develop, and execute test cases using test plans and functional specifications
• Participates in test case reviews and incorporates feedback into assigned deliverables
• Prioritize their work; manages their assigned deliverables; and reports progress as required
• Creates defects as required and ensures defects are per WRG Standards
• Coach and mentor QA Analysts
• Participate in User Acceptance Testing and Model Office verification as required
• Perform deliverables tracking and reporting as assigned
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or higher in Information Technology or a related field of study and a minimum of three to five years of related work experience.
• One to two years minimum experience in the Property and Casualty insurance industry preferred
• Good knowledge of software development methodologies, processes, and project governance
• Ability to identify data requirements and data relationships within and among business processes
• Demonstrated ability to use the full functions of Word, Excel, and PowerPoint.
• Hands on workplace experience with testing tools such as Rally, Selenium, and LoadRunner preferred.
• Interaction with project managers, business analysts, developers, and the business community as a project team member.
• Familiarity with standard technical terms and the ability to discuss standard technologies at a high level (e.g., mainframe, client-server, network, database, etc.)
• Experience with Agile Methodologies
• Risk management experience preferred.
• Demonstrable experience with the creation of automated functional test scripts with testing tools is preferred

LANGUAGE and COMMUNICATION SKILLS

Excellent verbal and written communication skills are required.  Ability to interact in a positive, professional manner with all project stakeholders and participants including managers, and subject matter experts.  The individual must be able to effectively and clearly communicate with departmental and company personnel via telephone, e-mail, and one on one dialogue.  They must possess good meeting facilitation skills and be comfortable with public speaking.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees may be required to travel from time to time. This may require extended periods of time sitting in a vehicle.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The environment is reasonably quiet with needed interaction between other employees, immediate supervisor, and other Company staff.