Director, People Experience Communications

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Director, People Experience Communications, is responsible for shaping and delivering strategic communications for the People Organization, in alignment with HR and enterprise objectives.

This is not a traditional internal communications role. We are seeking a marketing-minded communicator and storyteller who brings creativity, audience-first thinking and a campaign mindset to how we engage employees. This leader will elevate internal communications by applying modern storytelling approaches, innovative formats and insight-driven strategies to inspire action, strengthen culture and connect employees to our purpose.

Key Responsibilities

• Develop and execute integrated, audience-first communications strategies and campaigns that support BMS People Strategy and enterprise priorities.
• Bring a marketing and brand mindset to internal communications, leveraging segmentation, insights and creative concepts to drive engagement and behavior change.
• Drive employee engagement through bold, compelling storytelling that simplifies complexity and connects employees to purpose, strategy and impact.
• Lead the development of creative narrative and content (video, digital, leadership platforms, social-style storytelling) across internal and external channels.
• Serve as strategic partner to People Org and Corporate Affairs, ensuring cohesive, high-impact communications across inclusion & Culture, PBRG and broader People initiatives.
• Build and deliver enterprise-level campaigns that reinforce culture, values and employee experience, positioning BMS as an employer of choice.
• Translate complex transformation initiatives into clear, motivating and confidence-building communications.
• Partner across teams to align messaging, channels and editorial strategy, ensuring consistency and impact across leadership and employee audiences.
• Lead multi-channel communications including enterprise email, video, digital platforms and live experiences (e.g., People Week, town halls, activations).
• Bring innovation and continuous improvement to communications approaches, testing new formats, channels and storytelling techniques. Focus on sharing BMS and its people-focused achievements, company culture/values and other topics to support BMS as a great place to work.

Requirements

• 10+ years of professional experience in employee communications in the Pharmaceuticals or other highly regulated industry.
• Bachelors in a related field.
• Demonstrated leadership of and collaboration with internal team members and agency support.
• Experience in marketing, brand or agency environment strongly preferred, with demonstrated ability to apply creative, campaign-based thinking to internal communications.
• Proven experience designing and executing strategic communications campaigns aligned to business priorities.
• Demonstrated ability to translate strategy into compelling storytelling and engaging content experiences.
• Strong understanding of modern communications channels and formats including digital, video and social-style content.
• Ability to work cooperatively and collaboratively with team members and agency resources across business units, functional departments, geographies and disciplines through clear communication.
• Exceptional written and interpersonal communications skills. Ability to “roll up sleeves” and demonstrated success in executing on complex change management campaigns.
• Strong presentation and facilitation skills; ability to engage with and persuade wide variety of audiences.
• Experience working with ambiguity and complexity.