Impact Manager

Application Instructions

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Number of Positions: 1

Work Location: 100% On-Site

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Position Overview:

City Year New Hampshire is seeking a collaborative, relationship-centered and results-oriented individual to serve as an Impact Manager (IM). The Impact Manager plays a critical role overseeing successful implementation of City Year New Hampshire’s school-based service model by coaching and developing AmeriCorps Members (ACMs) as they support student learning and growth academically and social emotionally. In this role, the IM manages a team of 5-12 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The IM will coach and support their ACM team through a journey of learning, reflection, and service to build civic capacity, civic identity, and leadership skills, and partner with site Impact Leadership to plan and support the overall Learning & Development experience of all members.

The IM works closely with school staff with the support of Impact Leadership in pursuit of meaningful outcomes at a student level and satisfaction at a partnership level. The IM develops and manages relationships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver targeted and integrated interventions for students throughout the school day. The IM also works with school staff, non-profit partners, and AmeriCorps members to support whole school engagement, after-school programming, and family engagement. Reporting to the Impact Director, Impact Managers meet regularly with peers and department leadership to share promising practices, challenges, and resources, and with the full staff team in pursuit of organizational priorities.

Primary Responsibilities

Service Delivery & Impact

Impact Managers ensure the high-quality implementation of City Year’s Whole School, Whole Child model and Student Success Coach approach. This entails:

• Observing and coaching AmeriCorps Members on their implementation of academic intervention programs and student engagement strategies, providing feedback to support their continued growth and monitoring outcomes for students.
• Observing and coaching AmeriCorps Members on their implementation of Social Emotional Learning interventions, providing feedback to support their continued growth and monitoring outcomes for students.
• Overseeing ACM-led school climate activities and organizational initiatives, including student/parent/family engagement events, and fully integrating into school-led initiatives.
• Managing/overseeing After School programs through the development and/or implementation of curriculum to enhance enrichment experiences.
• Effectively partner with Impact Leadership to support needed data collection, analysis, and utilization by:
  • Overseeing collection and input of data by AmeriCorps Members
  • Tracking progress to goals and meaningful student outcomes
  • Informing data-driven decisions and strategy

AmeriCorps Member Program Delivery & Experience

Impact Managers lead, manage, and coach a team of 5-12 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential. Impact Managers will do this by:

• Leading ongoing AmeriCorps member mentoring, support, and development through consistent individual check-ins and team support.
• Building a positive team culture in which AmeriCorps Members feel valued, supported, challenged, and successful.
• Ensure AmeriCorps members are engaging in and applying training material and feedback from coaching to continue to improve within their Student Success Coach role.
• Partnering with Impact Coach and Impact Director to identify