Principal Technical Program Manager

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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Our Product Management and Engineering teams are growing rapidly, and with this growth comes the need to expand our Technical Program Management capability. The team works closely with 600+ R&D colleagues to align company goals and objectives to quality software releases across the major cloud platforms, leveraging best in class technologies.  We bring structure into cross-team efforts like software development, release cycles, and production support at scale just to name a few.

As a Principal Technical Program Manager at Seismic, you will work closely with our Engineering teams to establish, organize, execute, and monitor inter-connected projects. You will help bring operational excellence and clarity to complex matters within our Engineering Operations and be seen as a go-to resource for process topics and status updates on highly visible and important programs.

*Pacific Time Zone-based preference due to West coast and China team support

Who You Are:

• Highly functional in a dynamic, energizing environment
• Love to wear multiple hats
• Comfortable traversing between the tactical and the strategic
• You bring order and process not for the sake of process, but for the sake of efficiency
• You are able to speak across functions and with everyone from executives to individual contributors
• You are technically minded and understand the day-to-day operations of a well-established engineering org
• You can influence across teams and stakeholders without having "formal authority"

What You Will Be Doing:

• Deliver and support multiple projects and programs, on time, within budget and on target
• Use your strong technical background to ensure a complex project with multiple dependencies moves forward according to your project roadmap
• Create and manage execution plans and risk plans at scrum and portfolio level
• Facilitate and organize program meetings, release planning, demos, retrospectives and agile ceremonies
• Communicate with management, developers, product managers, product owners and support specialists on product issues and continuously improve inter-team communications
• Create alignment through the development and release process, working closing with Engineering and DevOps
• Be responsible for the success of key software releases at Seismic. Be the credible and trusted leader to deliver these releases to customers on plan and with high quality
• Drive the planning and execution of releases from concept to GA. Lead a delivery team of Product Managers, Engineering, Design, QA and other functional teams to deliver throughout all the release phases.
• Build and run, with the team, the release master plan (schedule, dependencies, risks, etc.). Use your technical background and product knowledge to dedicatedly identify risks, issues and drive their resolution.
• Be the authority on the software delivery life cycle processes and champion standard methodologies, metrics and high-quality standards with your delivery team.
• Independently and accurately report on the state of your release to executive partners and be the trusted speaker on the state of release in key checkpoint reviews.
• Maintain consistently high standards of communication, productiv