Partner Support Representative (German-speaking) - On-site - High Tech HC06

Job Title:

Partner Support Representative (German-speaking) - On-site - High Tech HC06

Job Description

Experience the power of a game-changing career    

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.    

If you’re looking to grow and be inspired, as a Partner Support Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.    

Career growth and personal development      

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.    

What you will do in this role    

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  

 

As a Partner Support Representative on our team, you will:    
    
- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations 
- Content auditing - 1st pass review of Online audit results. Quality checks & feedback to audit agency as required 
- Highlighting key gaps on partner site and sharing partner level optimization report 
- Content best practice sharing & training to partners 
- Syndication partner onboarding process 
- Bug identification/ ‘content gap’/delivery delay /feedback to internal teams 
- Monitor use of retail toolkit execution & drive timely NPI execution 
- 1st line support for content queries 
- Local language translation checks on content and KW 
- Track improvements and optimizations – provide ROI estimations 
- Ratings & Reviews - map current landscape, best practice sharing 
Partner KPI dashboard review 
- KPI, Performance analysis and optimization recommendations 
- Follow up on KPI reporting from partners regarding digital marketing execution 
- Track overall digital business plan execution as requested 

Your qualifications   

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.    

Concentrix is a great match if you:    

- Are proficient or bilingual in German and advanced in English
- Have good knowledge in IT and preferably storage environments  
- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered 
- Min. One year of related Online