Outpatient Clinic Operations Manager

Schedule: Monday - Friday 9am- 5 pm

Salary: $60,000/yr

We are looking for a Clinic Operations Manager to oversee all administrative services for our outpatient clinic which provides behavioral health services to adults and adolescents.

The Clinic Operations Manager is responsible for developing, implementing, and maintaining efficient operations of one or more of the behavioral health clinic office locations and supervising clinic support and office staff.

The Clinic Operations Manager also:

• Manages the clinic referral process. Supervises the Clinic Access Coordinator and other staff to monitor volume and timely response to referrals. Hires, trains, supervises, and reviews the performance of Clinic Administrative staff. Implements corrective actions as needed.
• Maintains clinician work schedules. Maintains on call schedule of clinicians.
• Tracks, monitors, and maintains clinic inspections, audits, and certifications, and licenses.
• Works closely with the Clinical Intake specialist to ensure team integration and oversite.
• Maintains copies of credentials for the clinic and clinical staff.
• Uses data to support the effective scheduling of therapy and medication appointments.
• Reviews caseload reports with Clinic Administrative Assistants to ensure clients are scheduled in a timely manner.
• Supports clinical staff with onboarding and administrative tasks, as needed, to maintain effective operations.
• Processing records request.
• Performs other duties as assigned

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

• Medical, Dental and Vision Insurance for employees working 30 or more hours
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
• 15 days of Vacation per year
• 12 Paid Holidays
• 10 Sick Days per year
• 3 Personal Days per year
• Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs
• Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
• Professional Development programs including year-round online training courses and opportunities to earn CEUs
• Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
• Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• $500 -- $1,000+ Employee Referral Bonuses with no annual cap!
• Other generous benefits including discounted memberships, access to wellness programs and more!

About Us

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers

My Vinfen. My Community. My Job.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications A high school diploma or equivalent is required, Associate's or Bachelor's degree is preferred. A degree in Business Administration preferred. In some cases, experience may be substituted for academic training

• Knowledge of business communication formats (correspondence, memos, minutes, reports, financials, etc.)
• Effective oral and written communication skills
• Knowledge of Microsoft Office (including Word, Excel, Outlook), Vinfen's internet access applications, and department-specific applications
• Knowledge of office machines (fax, copier, phone, postage)
• Kn