Surveillance Observer I

BASIC FUNCTIONS:  Non-exempt.  Under the general supervision of the Surveillance Manager, an Observer I shall cooperate with, yet perform independently of all other departments. This is a mid-level position. The Observer I writes comprehensive reports and logs, with the ability to conduct investigations.  The Observer I maintains the integrity of the casino using clandestine surveillance operations and performs other duties as assigned by the Surveillance Manager or Gaming Director. Incumbents who wish to be promoted to the second and final level of the multi-tiered career path may be exposed to on-the-job training to learn the technical knowledge for installing and maintaining surveillance equipment.

The Observer I will operate cameras in the monitor room and utilize computers for routine paperwork. The Observer I is to be fully knowledgeable of Federal and Tribal Internal Control Standards (TICS) and CTGC-approved procedures and policies. The Observer must also be familiar with all rules and procedures for all games in the Casinos, including but not limited to table games such as Craps, Roulette, and Blackjack.  The Observer must have experience or aptitude for using electronic surveillance equipment.

Education and Experience:

• Must possess a high school diploma or GED; AND Knowledge of all table games or must pass table games training within 90 days of employment; AND 12 months above satisfactory experience with any of the following areas: surveillance, casino operations, casino cage, casino security, or table games; AND Cash handling experience in a casino or bank environment preferred.

• Must possess and maintain a valid driver’s license and be eligible for the Tribe’s vehicle insurance.
• Must be qualified and suitable for a tribal gaming license under Tribal, State, and Federal requirements. Tribal gaming license applications must be completed and submitted with a CCT job application for consideration. 
• Must adhere to a healthy drug-free lifestyle in compliance with Tribal policy and the Commission Personnel Addendum.

Knowledge, Skills, and Abilities:

Working Knowledgeable of:

• All table games Rules of Play (CTGC approved and in operation).
• Card cheats and basic strategy
• Methods of cheating games and other related criminal activities.
• Mathematic/accounting skills for computing table game payoffs.
• Computers and skills using specific Microsoft Office software applications.

Basic knowledge of:

• Class II and Class III gaming regulations and rules under the Indian Gaming Regulatory Act (IGRA), National Indian Gaming Commission (NIGC), the CCT Tribal/State Compact, and the Colville Tribal Gaming Commission (CTGC).
• Basic network navigation and general office practices and procedures.

Skills and Ability to:

• Utilize proper grammar and spelling with skill in drafting grammatically correct reports and other written documents
• Utilize office equipment such as copiers, fax machines, multi-line phone systems, handheld radios, etc.
• Handle and maintain confidential information.
• Work well with people in a team environment and communicate effectively in both written & oral formats.
• Work independently for long periods of time and maintain a high level of concentration and productivity.
• Read, understand, and apply appropriate gaming rules, regulations, policies, and procedures, as well as related tribal, federal, and state compact requiremen