Medical Office Coordinator

Overview

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service.  Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Hours-  Monday-Friday 8:30a-5p

Location- 1830 East Monument Street

Pay range- $23-$24 per hour

Responsibilities

• Coordinate the day-to-day activities of the Lupus Center, to ensure exemplary patient relations and a smoothly functioning center.
• Resolve patient problems and third party issues (including insurance) and refer patients to appropriate resources as necessary.
• Offer friendly, courteous, and confidential assistance to patients to ensure an optimal experience while visiting the Hopkins Lupus Center.
• Maintain accurate and detailed information on each patient to facilitate a successful patient encounter.
• Use automated systems (EPIC) to schedule appointments, expedite patient requests, including refills and test scheduling.
• Work with others in a team environment exhibiting professionalism and exemplary customer service skills.

Qualifications

• High School Diploma or graduation equivalent.
• Three years progressively responsible medical office experience.
• Medical terminology required. Intermediate computer and proofreading skills required. 
• Additional education may substitute for up to one year of required experience to the extent permitted by the JHU equivalency formula.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.