Senior Vice President, CyOPS Management Officer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

The Senior Vice President, CyOPS Management Office (CMO), is a senior level leadership position with a corporate / enterprise scope that reports to the Chief Information Security Officer (CISO).  This position leads the programs responsible for the following functions in the CyOPS organization.

• Issue Management

• Third Party Security Risk

• Program Management

• Contract Management

• Enterprise Security Architecture

• Emerging Regulatory Impacts

• Governance (Policies, Standards and Plans)

• Mergers & Acquisitions Integrations

The SVP, CMO establishes the vision, strategy and structures that create effective and positive work environments for employees that result in the positive support and delivery of the CyOPS mission, vision and strategy.  The SVP, CMO also ensures that the oversight of program activities are appropriately governed in order to proactively identify and remove roadblocks to success for the team.  The SVP partners with senior level executives across the enterprise to ensure that strategies are understood and implemented effectively within the organization. The SVP is responsible for maintaining and influencing a vision, strategy and program to ensure the CyOPS assets within the Global Payments organization are appropriately protected.  As the Payments/Fintech industry continues to evolve, the SVP, CMO also plays a growing and critical role in developing a positive, proactive CyOPS strategic framework that becomes part of the Enterprise’s core offering and value proposition to customers. 

As a critical member of the CyOPS senior leadership team the SVP, ESG must be able to influence decisions at the highest levels and assist with determining and reaching agreement on immediate next steps and accountabilities with executives in every segment and business unit in the company.   The SVP, CMO is able to understand CyOPS tactical requirements, set strategies, build and enforce an operating structure that facilitates accountability, growth and positive results.  The SVP, CMO influences decisions, negotiates terms and resolves conflict with executives and leaders within the enterprise as well as with external customers. The SVP, CMO has extensive global and industry experience, as well as a track record of driving program maturity and improvement.  Effective verbal and written communications leading to open and transparent interactions throughout Global Payments is required.  
 

DUTIES AND RESPONSIBILITIES

• Accountability and oversight of an enterprise focused and globally dispersed team which sets the governing framework, policies and standards that determine the foundation for how controls are appropriately defined, chosen and communicated across the company, provides  awareness and training to all employees, sets the  risk management framework that evaluates, assesses and measures risk for 3rd parties, systems, businesses and the enterprise, as well as the management and oversight of the  program that integrates business from M&A activity into the core  program

• Builds and manages an operating model that promotes employee growth and accountability, effective delivery of controls and processes that support the vision, mission, strategy and values of the CyOPS, Business Technology Services and Global Payments Enterprise

• Execute decision-making authorities and establish vision and direction for the Enterprise CyOPS Governance organization, its resources and processes

• Communicate with all levels of management related to CyOPS risks, effectiveness, completeness and needs of the program

• Ensures the effective and efficient use of investments in the program by leading, overseeing and aligning program resources to CyOPS strategy and goals

• Advocate and represent CyOPS strategy, position and concerns with Legal in the evaluation and negotiation of CyOPS language within client and vendor contracts

• Develop and maintain a strategic plan for the program

• Supervise or manage corrective measures with the program when required

• Evaluate data and reports to advise the CISO and other Executives  on CyOPS issues, risk