eServices Software Development Manager

In this role, you will report to the Director of Application Development and will lead the design, delivery, and evolution of modern, cloud-native applications on AWS while building and mentoring high-performing engineering teams. This role is focused on strong technical leadership, execution excellence, and scalable system design in a fast-paced environment. Additionally, you will collaborate with cross-functional teams to identify opportunities for innovation and develop cutting-edge software solutions.

Responsibilities:

• Provide strong technical leadership to a team of software engineers building and maintaining scalable, customer-facing applications and digital platforms.

• Maintain transparent communication with stakeholders, providing regular updates backed by data and insights.

• Provide guidance and mentorship to team members, fostering skill development, and professional growth.
• Own and guide architectural decisions, promoting AWS-based, cloud-native design principles for resilience, scalability, and security.
• Oversee the analysis of complex business challenges and direct the development of innovative software solutions leveraging cutting-edge technologies. Drive engineering excellence through improvements in code quality, observability, CI/CD automation, and development best practices.
• Approve and guide the design and implementation of proof-of-concept projects to validate the feasibility and value of emerging technologies. Lead end-to-end delivery of software initiatives, including planning, estimation, execution, and release management.
• Serve as the primary liaison between technical teams and business stakeholders, ensuring alignment between technical capabilities and organizational goals. Recruit, mentor, and develop engineering talent, fostering a culture of accountability, ownership, and continuous learning.

• Manage team capacity, staffing, and resource allocation to balance short-term delivery goals with long-term sustainability.

• Facilitate collaboration between cross-functional teams to foster innovation and ensure successful implementation of new technologies into existing applications and systems. Collaborate with product, architecture, QA, and operations teams to deliver complex, cross-functional initiatives.
• Champion a culture of continuous improvement by encouraging creative problem-solving and the exploration of emerging industry trends. Track and communicate progress using Agile methodologies, KPIs, and engineering metrics.
• Ensure high-quality delivery through automated testing, DevSecOps practices, and well-defined SDLC processes.
• Monitor and evaluate project progress to ensure timely delivery and alignment with organizational objectives. Identify risks, resolve technical challenges, and ensure alignment with business objectives and technical strategy.
• Support career growth of direct reports through coaching, performance feedback, and development planning.

Qualifications:

• Bachelor’s degree in computer science or related field with 10+ years of experience in building commercial software systems.

• 3+ years of experience leading engineering teams in an Agile environment.
• Strong background in designing and building distributed, cloud-native systems on AWS (experience with services such as API Gateway, Lambda, ECS/EKS, S3, RDS/DynamoDB is preferred).

• Proven experience in software development, with a strong foundation in programming languages such as Python, Java, or C++.
• Expertise in JVM-based technologies: Java, Spring Boot, Spring Cloud.

• Experience with microservices architectures, REST APIs, GraphQL, and event-driven systems (Kafka, SNS/SQS, Pulsar).
• Experience applying emerging technologies to solve complex business problems and drive innovation. Solid knowledge of modern SDLC practices, including automated testing, trunk-based development, and feature flags.
• Experience with agile development methodologies and rapid prototyping techniques Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong hands-on experience with containerization and orchestration using Docker and Kubernetes.
• Proficient with cloud platforms such as AWS, Azure, or Google Cloud Platform. Familiarity with modern front-end technologies such as React, Angular, TypeScri