Community Support Team - Case Manager

Our job is hope.

Join a purpose-driven community of champions.

Sign on bonus available!

• Non-licensed - $3,000
• Licensed - $4,000

Position Purpose: Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The CST (Community Support Team) provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, Q.I. and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Job Requirements:

• Bachelor’s Degree with minimum two years’ experience in mental health.
• Demonstrated education, training or experience in the mental health services
• MHP designation
• Valid driver’s license

Qualifications:

• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational and computer skills
• Self-Starter with ability to work independently and with a team
• Skilled in conducting individual, family and group counseling, case management
• Ability to present and coordinate lectures for clients, families, staff or community resources

Essential Responsibilities:

• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Skills to adapt verbal and written communication to the language and style of the client and their family.
• Complete all necessary documentation with in the appropriate time lines.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff (e.g. admissions, process, and discharge plans).
• Ability to coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.
• Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.

Job Type: Full-time

Pay: Based on education, experience and credentials

Schedule: 8 hour shifts

• Shift: Monday – Friday
• Hours: 8:30am-5:00pm 

Work Location: Rosecrance Ware Center – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a c