Delivery Manager, Business Systems

 

 

 

Job ID:  514149

CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America.  Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.

 

Position Overview

The Delivery Manager role leads a technical team responsible for the successful implementation, reconfiguration, or enablement of “business systems” (non-ERP solutions) impacted by an enterprise-wide SAP rollout. 

 

This role involves assessing the readiness of Operating Companies scheduled for upcoming rollouts, inventorying their applications, and identifying any incompatibilities or required process changes. Where gaps are identified the Delivery Manager collaborates with Product Managers, Solutions Engineers, and Developers to resolve functional gaps and integration issues.

 

During each rollout, the Delivery Manager is responsible for overseeing the execution of all phases of business systems delivery, including application build, data loading, testing, deployment, cutover coordination, and post go-live hyper-care support.

 

This position requires strong leadership, communication, and stakeholder engagement skills, along with experience in project and resource management. The Delivery Manager will ensure that their project plans are aligned with, and part of, the SAP rollout integrated project plan and that the team provides regular status update.

 

Key Responsibilities (Essential Duties and Functions) 

• Lead a team responsible for managing business systems (non-SAP applications) impacted by the SAP rollout.
• Assess the readiness of Operating Companies scheduled for upcoming rollouts.
• Inventory and evaluate existing business systems to identify SAP incompatibilities or required process changes.
• Collaborate with Product Managers, Solutions Engineers, and Developers to resolve functional and technical gaps and integration issues.
• Oversee the design, build, and testing of updated or rebuilt business systems.
• Coordinate data loading, deployment, and cutover activities to ensure smooth transitions.
• Manage post go-live hyper-care support to stabilize systems and address issues.
• Align delivery plans with the integrated SAP rollout project plan.
• Provide regular status updates and ensure transparency with stakeholders and senior leadership.
• Ensure minimal disruption to business operations by proactively managing dependencies and risks.
• Work with Organizational Change Management and Training teams to create training materials and execute training plan.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Education/Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; advanced degree preferred.
• 10+ years of experience in IT project or program management, with a strong focus on enterprise application delivery.
• Proven experience leading delivery teams through complex ERP rollouts, preferably SAP, including legacy system integration and cutover planning.
• Strong background in managing applications in large-scale transformation programs.
• Demonstrated success in cross-functional collaboration with Product Managers, Developers, and Solutions Engineers.
• Experience with Agile methodologies and tools for backlog management, sprint planning, and iterative delivery.
• Track record of managing full delivery lifecycle: design, build, test, deploy, cutover, and hyper-care.
• Excellent communication and stakeholder engagement skills, including experience reporting to senior leadership.

 

Work Requirements

• 10 years of IT or Project Management
• 5+ years experience Business Process Change with Financial System impact
• 5+ years experience with continuous improvement of Information Technology General Controls and or SOX controls.
• Scrum or Agile qualifications are essential
• Prove