AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Data Management & Oversight Manager

Information Services Division (ISD)

Job Location:

Address:  801 E. Jefferson Street, Phoenix, AZ 85034

Posting Details:

Must reside in the State of  Arizona.

Salary:   $95,000 - $120,000

Grade: 29

Closing Date: Open Until Filled

This position is eligible for full-time remote work (including virtual office arrangement in Arizona).

Job Summary:

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do:

This position is responsible for managing the Data Management and Oversight Unit charged with the oversight of encounter processing, technical support, and maintenance of data to support the agency's decision-making and policy development for future programmatic changes.

Major duties and responsibilities include but are not limited to:
• Oversight of Technical Coordination and Support: Responsible for managing the tracking and resolution of Service Support Requests and user-submitted tickets related to AHCCCS systems Oversee the planning, review, and execution of User Acceptance Testing and external trading partner testing. Facilitates external security processes in collaboration with IT staff. Coordinates behavioral health member updates and referrals. Participates in agency-wide technical and data-driven projects and initiatives. Serves as a liaison between business units and IT staff. Manages the delivery and maintenance of technical and data interfaces between the agency and Managed Care Organizations (MCOs).
• Oversight of Encounter Processing: Manages the end-to-end receipt and processing of encounter data to ensure accuracy, timeliness, and compliance with agency standards. Provides technical assistance and guidance to MCOs on encounter-related issues. Oversee the development, delivery, and maintenance of encounter training materials and manuals to support internal staff and external partners.
• Unit Leadership and Management: Leads the Data Management and Oversight Unit by providing strategic guidance, clear direction, and ongoing support to staff. Fosters a collaborative and motivated team environment focused on meeting and sustaining evolving business needs and organizational goals.
• Project and Initiative Participation: Actively contributes to agency initiatives and projects by providing technical expertise and support. Collaborates closely with technical staff to ensure effective coordination, alignment with business objectives, and successful implementation of project deliverables.
• Technical Representation: Serves as an AHCCCS ISD representative in internal and external technical workgroups, contributing subject matter expertise, fostering collaboration, and ensuring alignment with agency goals and technical standards.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• Thorough knowledge of Medicaid Management Information Systems and all supporting integrated applications, AHCCCS encounter processing requirements and other relevant AHCCCS guides and manuals (e.g. Technical Interface Guide), AHCCCS delivery system,