IS Business Systems Analyst Sr.

Job Summary

Job Description

Senior Technical Business Analyst

Medline Industries, LP is the leading nationwide supplier of medical, surgical, and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices, and home care/hospice settings. Due to continued growth, we need a Senior Technical Business Analyst to join our Sales Operations Technology Team.

Summary

Medline Industries, Inc. is seeking a talented individual with knowledge of and experience working with business partners and technical development teams to deliver high-quality technical solutions. They will help our Sales Operations Dept. to improve their processes, efficiency, and customer experience. This role supports the development of low-code and custom Applications, RPA, Data Reporting, and Data visualizations. This is a great opportunity to work with a fast-paced, highly motivated team.

Major Responsibilities

• Work closely with the business partners to understand business requirements and lead the Requirements Gathering sessions.

• Ability to translate business processes or concepts into technical requirements.

• Author and maintain system and process documentation (such as Business Requirement Document, Jira stories, workflow diagrams).

• Work closely with the development team to drive the design and delivery of quality technical solutions.

• Create test cases and perform manual testing of the deliverables.

• Support business users during acceptance testing, production migration, and post-go-live support. 

• Submit Change Requests and oversee Production migrations.

• Drive sprint readiness by organizing, planning, and driving Agile ceremonies. 

• Possess an in-depth understanding of the business function/process supported, and also be viewed as a credible representative of that business function/process.

• Working closely with the team to ensure on-time delivery of quality solutions with minimal rework.

• Responsible for working closely with the manager to prioritize business issues and new initiatives and set the team direction.

• Respond to inquiries from business partners, requests from users, and support calls.

• Responsible for product ownership and working with business partners for improvements to drive business.

• Responsible for solution effort estimation and making decisions regarding resource allocations.

• Influence business leadership and management decisions and drive ownership and acceptance of changes to the business.

• Ability to encapsulate a lot of information into key points or concise summaries for management.

• Experience in presenting and providing demos to technology and business partners.

• Ability to develop artifacts and presentations concisely and clearly. 

Education

• Bachelor’s Degree in Computer Science, Information Systems, or other related field; or equivalent work experience.

Requirements

• 5 years of experience working in a Business Analyst role.

• Strong analytical skills to understand business goals, complex processes, and design appropriate solutions.

• Experience working in a fast-paced agile / scrum methodology.

• Strong understanding of project management life cycle and system development life cycle, project management methodologies, and procedures, including Agile.

• Proficient in JIRA, MS Office suite (Word, Excel, PowerPoint, Visio) software

• Familiarity with Custom application development.

• Excellent interpersonal, written, and verbal communication skills.

• Experience working in an onshore/offshore model.

• Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.

• Demonstrates collaborative skills and ability to work well within a team.

• Ability to influence and manage expectations with business stakeholders and peers.

• Ability to work in a fast-paced and deadline-oriented environment.

• Excellent verbal and written communication skills and the ability to translate business processes or concepts into technical requirements are essential.

Preferred

• Familiarity with data analysis, data visualization, and reporting & analytics.

• Familiarity with SAP

• Familiarity with RPA

• Familiarity with low-code platforms, i.e., Power Platform, OutSystems.

• Experience working with and understanding technology architecture.