Customer Accounts Associate - Cashier

Posting number: 202100814

Department: Finance & Admin. - Customer Accounts

Job classification: Customer Accounts Associate - Cashier

Posting type: Open

Categories: Accounting and Finance

Summary

Incumbent is responsible for performing central cash receipting, utility billing support, sales and collection service activities, and providing general information to the public.

Principal Accountabilities 

• Performing cashiering duties.
• Performing utility billing duties.
• Serving as the receptionist for the Finance Department.
• Reconcile, report and process receipts/payment requests for various programs based on receipts. 
• Providing backup support for other Customer Accounts positions.

Essential Duties

• Prepares computer-generated receipts for customers and other City departments for revenues received.
• Reconciles daily cash receipts against computer reports to include identifying and correcting errors.
• Prepares daily bank deposits.
• Serves as the receptionist for the Finance Department to include answering calls, taking messages, directing visitors, receiving bid documents, selling and reconciling animal licenses, maintaining databases and answering customer inquiries.
• Serves as the petty cash custodian by dispersing funds, accounting for petty cash slips and receipts, balancing the petty cash fund, ensuring cash requests meet established criteria, and determining when to replenish the fund.
• Performs data entry for utility billing system.   Enters and balances payments through batch data entry.  Generates payments to accounts receivable.
• Administer the senior discount program and bankruptcies for utility billing. 
• Maintains files, documents and reports according to audit and legal retention requirements. 
• Provides backup support for other customer accounts positions to include assisting with utility billing, and assisting with the cemetery, business licensing and false alarm program 
• Trains and sets up forms and procedures related to cash handling and deposits for other departmental and off-site cashiers.
• Performs annual audits on imprest funds at cashier sites.

Peripheral Responsibilities

• Prepares and reviews route and meter information to include processing consumption data, reviewing raw data, auditing meter reading edit reports and preparing service requests for verifying questionable data. 
• Performs other duties as required to ensure efficient office operations.
• Providing backup support for other Customer Accounts positions including Cemetery, Business Licensing and False Alarm Program. 
• Perform notary services for the division as needed.

Why Kirkland?