Head of Product

At Rinsed, We are building software to run the $15bn Car Wash industry.

We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars/hr, and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.

We are a small team, who just raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 1,800 car washes nationally helping to manage more than 5 million car wash memberships. What we've built so far is just the beginning. Get to be part of the founding DNA of building a great product, a great culture, and a great company!

A Day in the Life

At Rinsed, we are building software to run the $15bn Car Wash industry.

We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars/hr, and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.

We recently raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 2,200 car washes nationally helping to manage more than 5 million car wash memberships. What we've built so far is just the beginning - you’ll get to be part of the founding DNA of building a great product, a great culture, and a great company! As we continue to grow and expand our market presence, we are seeking a talented and experienced Head of Product to lead our product management efforts.

As the first-ever product hire at Rinsed, you will:

• Define and execute the product vision, strategy, and roadmap in alignment with company goals and market demands.
• Conduct market research, competitive analysis, and customer feedback to identify market opportunities and inform product decisions.
• Work closely with engineering and customer success teams to prioritize features, manage product development cycles, and ensure timely delivery of high-quality releases.
• Collaborate with design and UX teams to create intuitive and engaging user experiences that drive customer satisfaction and retention.
• Partner with sales and marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials.
• Track and analyze key performance metrics, user feedback, and market trends to iterate on product features and drive continuous improvement.
• Serve as a strategic advisor to the executive team, providing insights and recommendations on product strategy, investment priorities, and business opportunities.

About You

As the Head of Product at Rinsed, you will play a pivotal role in shaping the future of our product offerings and driving the strategic direction of our software solutions. Reporting directly to the CEO, you will be responsible for collaborating cross-functionally with engineering, design, marketing, and sales teams to deliver best-in-class products that exceed customer expectations and drive business growth.

You bring the following experience and expertise:

• Bachelor's degree in Computer Science, Engineering, Business, or related field.
• 8+ years of experience in product management, with a proven track record of successfully launching and scaling software products in a fast-paced, agile environment.
• Demonstrated leadership experience, with the ability to work with, inspire, motivate, and develop high-performing teams.
• Capacity to function as a department of one, laying the foundation for future processes and playbooks for a team to be built out over time.
• Willingness to make tactical work prioritization decisions while incrementally building out the strategic product management function.
• Strong strategic thinking and analytical skills, with the ability to translate market insights and customer needs into actionable product strategies.
• Ability to systematize processes at a high-level while getting involved in projects at the ground-level.
• Detail-oriented with the ability to think through and communicate requirements around complex edge cases.
• Excellent communication and interpersonal skills, with the ability to influence cross-functional stakeholders and build consensus across the organization.
• Deep understanding of SaaS business models, pricing SaaS products, product development methodologies, and software engineering principles.
• Passion for technology, innovation