Dental Operations Support Manager

Description

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. 

WHAT YOU'LL DO:  

The Dental Operations Support Manager will be responsible for assisting the Director of Dental Operations and associated team members with strategic initiatives and operational updates to achieve both departmental and organizational goals. Responsibilities will include, but are not limited to tracking department initiatives through completion , ensuring data integrity, maintaining databases and reports, facilitating team meetings and drafting correspondence, and creating professional presentation materials

that facilitate the work of team members and other key stakeholders. Knowledge of dental procedures and dental systems required.

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.  

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Anthem Blue Cross PPO), Dental, Vision - Individual and family plans available 
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Learn more about Elica’s services and mission at our website or check us out on Facebook. 

Requirements

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to: 

• Provides administrative oversight and assists the Director of Dental Operations (DDO) in directing daily operations in the dental department, acting as a liaison between dental staff, and the DDO as needed.
• Responsible for ensuring that deliverables are met as defined by grants and other regulatory or Board
• required actions.
• Collaborate with the DDO to develop and implement dental operation procedures in alignment with Elica policies.
• Provide program and project support in operational areas 
•  Ensure supplies are at PAR level and procurement protocols are followed.
• Ensure that referrals are processed and submitted in a timely manner.
• Develop and provide dental trainings to staff and clinic managers to improve staff competence and performance
• Support team goals and initiatives and facilitate team collaboration with organizational stakeholders through:
• Completing assigned deliverables in a timely manner
• Scheduling of stakeholder and committee meetings
• Corresponding with stakeholders throughout the project life cycle
• Assigning access and providing support to operations team resources
• Identify key performance indicators to monitor and evaluate the dental initiatives
• Conduct review and evaluate the efficiency and outcomes of the executed dental initiatives
• Perform additional administrative tasks as needed

The successful candidate has: 

• Associate’s Degree in Business Administration, a healthcare-related field, or other relevant industry AND/OR equivalent working experience in an office environment.
• Minimum 3 years of project coordination or administrative assistant experience.
• Demonstrated ability to support teams, and work alongside management and cross-departmental staff.
• Experience with EHR/Schedule System required, EPIC Wisdom preferred.
• Dental experience preferred.