Production Manager - Print Shop

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

LEGENDS GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience.  We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand.  Different guests want different things, and we are here to build and provide a tailored retail experience. 

LGM purchased ADPRO Sports in July 2023.  ADPRO Sports, a subsidiary of Legends Global Merchandise, is a prominent leader in the branded merchandise market, known for our commitment to excellence and innovation. With a growing global footprint, we continue to push boundaries and challenge the status quo. We are looking for a skilled Production Manager to join our team and contribute to our mission of delivering superior products/services while maintaining the highest levels of integrity and accountability.

THE ROLE    

The Production Manager oversees the daily operations of our apparel decoration production, including Screen Print, Embroidery, Heat Press, and Tackle Twill. This role is responsible for all aspects of the production process, ensuring efficiency, quality and safety standards are maintained.   This role requires strong leadership skills, deep technical knowledge of decoration techniques, an ability to prioritize and problem-solve in a fast-paced, deadline driven environment and a focus on continuous improvement to meet the company’s production goals.

ESSENTIAL FUNCTIONS

Daily Production Oversight

• Oversee the daily operations of the screen printing, embroidery, heat press, and tackle twill decoration departments.
• Ensure production targets, quality standards, and deadlines are met for each decoration process.
• Develop and implement production schedules, ensuring all orders are completed in a timely manner.
• Coordinate with the production team to resolve any production issues that arise
• Evaluate internal production capacity and determine when to outsource based on volume, specialization or equipment limitations
• Communicate with approved outsourcing vendors to coordinate production timelines, pricing and order specifications
• Track outsourced jobs and maintain visibility on turn time, quality and cost

Team Leadership

• Lead, train, and mentor a team of production workers, machine operators, and decorators
• Set clear expectations and performance goals for departments
• Monitor and manage production staffing levels to meet workload demands, including identifying hiring needs, coordinate recruitment of new team members, and address replacements due to turnover or performance
• Provide appropriate training for new hires and ongoing development for existing employees.
• Conduct regular performance reviews and provide feedback for continuous improvement.
• Implement corrective action plans as needed
• Promote a positive and productive work environment.
• Enforce safety protocols and ensure a safe working environment for all employees.

Quality Assurance

• Monitor production quality and ensure that all products meet company standards and customer specifications.
• Implement quality control processes to minimize defects, including checking samples from each production batch.