Jobs and Careers

Inside Counter Sales Associate

United Statesfull_timeVerifiedPosted 14 May 2026

About the role

Inside Sales / Counter AssociateThe Inside Sales / Counter Associate is primarily responsible for executing the Colony mission of customer service. This person is responsible for facilitating sales by processing orders and quotations while providing application and product expertise to existing Colony customers. A Little About Your Day; You Will:

Work directly with customers to ensure they order the right products and that the orders are ready on time.
Work face-to-face and over phone and email with customers, providing a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
Coordinate with outside sales, operations, purchasing, and other departments to process orders.
Communicate with customers via phone and email to respond their needs quickly and accurately.
Support operations by pulling orders and packing them as needed.

What You’ll Need for Success:

High school degree or equivalent required
A minimum of 2-3 years of successful inside sales experience.
Knowledge of the construction industry and products a plus.
Knowledge of customer service and order processing systems

We Can Offer You:Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes:

Competitive salary and yearly discretionary bonus earning potential
Multiple medical, dental, and vision plan options
Short Term Disability, Long Term Disability, and Life Insurance
401k retirement plans with a company match
Tuition reimbursement
Competitive sick, vacation and PTO time as well as paid holidays
Company-provided PPE as required
Company-paid training and certifications
Generous discounts on the best products from leading industry vendor

Life at ColonyWith over 60 locations and 1,100 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony’s Commitment to Equal Opportunity Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any  other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.