Technology Operations Technical Lead

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Tech Lead for Technical Operations is a key team member of Freddie Mac's Enterprise Risk Business Technology Team within Enterprise Risk Organization. Enterprise Risk Business Technology Team provides technology and data solutions for Financial Risk, Non-Financial Risk, Financial Crimes and Compliance organizations, partnering across the Enterprise Risk to define strategies, roadmaps, objectives, and deliver capabilities that transform the businesses. This role will be responsible for driving operational excellence while working across the organization to manage infrastructure, cybersecurity, obsolescence, DevOps, vendor relationship, and alignment of technical initiatives with business goals and the overall enterprise Freddie Mac technology strategy.

The Tech Lead will be a key technical leader working with product development, engineering, data, and business team, providing strategic leadership and technical mentorship. You will be a key contributor to a technology operations strategy and will ensure operational while partnering across Freddie Mac technology organization. You will ensure This position requires a strong communicator with strong project management skills.

Our Impact:

• Delivery of Enterprise Risk technology and data solutions for Financial, Non-Financial, Financial Crimes and Compliance organizations that enable operational efficiency and business transformation.

• Ensuring compliance with regulatory policies and standards through technology solutions.

• Integration with a common Freddie Mac Enterprise data platform to enable effective risk-related data analytics and reporting.

• Enablement of the overall Freddie Mac technology vision within Enterprise Risk to drive technology innovation and modernization, including transformation through GenAI.

• Enabling secure operations and solutions.

Your Impact:

• Lead and manage complex, high-impact technical operations, including obsolescence management, infrastructure management, DevOps, vendor management and user support across multiple systems and teams, contributing to the overall technology vision across Enterprise Risk.

• Develop, manage, and report on SLAs, performance metrics, etc..

• Monitor and address cybersecurity findings by partnering with development teams across the organization.

• Ensure security, compliance, and governance standards are met across all tech operations.

• Lead incident response and root cause analysis for critical system outages or issues.

• Drive cross-functional alignment, balancing innovation, speed, and technical debt.

• Collaborate with Freddie Mac Enterprise Technology, Architecture, Data, and Security organizations to ensure solutions are aligned with enterprise standards and principles

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• 10+ years of progressive software engineering and IT operations experience.

• 3+ years in technical leadership role.

• Deep experience and strong knowledge of cloud platforms (AWS preferred)

• Strong knowledge of software development lifecycle, CI/CD, DevOps practices, and Agile methodologies.

• 3+ years of cybersecurity experience, with CISSP certification preferred.

• 3+ years of relevant large-scale enterprise transformation experience.

• 5+ years of Project Management experience

• Prior experience in the primary or secondary mortgage industry is desirable, with experience in highly regulated industries (e.g., (finance, healthcare) required.

• Certifications in cloud operations and DevOps (e.g., AWS Certified Cloud Operations Engineer, etc) are preferred

• Excellent communication, collaboration, and leadership skills.

• Ability to influence senior stakeholder and translate complex ideas into actionable outcomes.

Keys to Success in this Role:

• Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast-paced changing environment.

• Superb communication, leadership, and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all