Director & Team Lead, Institutional Contract Management

ROLE SUMMARY

The Contract Management Team is a business team within the Market Access Strategy, Pricing & Analytics (MASPA) Institutional Contracting department which focuses on developing, implementing, and maintaining critical contractual agreements to support Pfizer Business Unit Sales and Portfolio strategies related to Pfizer Sterile Injectables, Surgical and Oncology Products. The Institutional Contracting Director/TL has oversight responsibility for all facets of the contract management process for the established customer base which includes but is not limited to the following books of business: Institutions, Group Purchasing Organizations (GPOs), Integrated Delivery Networks (IDNs) and Wholesalers.  The Director/TL manages 5-8 direct reports and works closely with the Brand/Portfolio team, Account Management, Contract Strategy, Contract Development, Rebate Administration, Government Pricing, Global Business Services, Legal as well as external customers.

ROLE RESPONSIBLITIES

• Lead all facets of the contract management process in accordance with SOX requirements and corresponding controls

• Ensure that all policies, procedures, and processes are adhered to by the Contract Management team to protect the assets of Pfizer

• Lead the design and implementation of training programs for the Contract Management team

• Provide necessary systems and operational support to ensure that the Flex contracting system operates efficiently; lead system implementations and upgrades including UAT

• Ensure effective implementation of all contract strategies with processes that enable all Business Units to meet their contracting objectives

• Collaborate with internal teams (Strategy, Development and Rebate Administration) where applicable, to ensure contracts are designed and executed so that they can be administered effectively and efficiently

• Provide the necessary tools, guidance and training which will promote the opportunity for personal/professional growth of direct reports

• Complete all required assessments of team members, including mid-year and year end assessment, talent planning, succession planning and individual growth plans

• Identify opportunities to improve team and department processes and controls; look for ways to automate manual or inefficient processes; identify opportunities that positively impact Pfizer as a whole, even if having small negative impact on contract management team or processes

QUALIFICATIONS

• Applicants must have a bachelor’s degree with 8+ years of experience OR a master’s degree with 7+ years of experience OR PhD degree with 5+ years of relevant experience .

• Relevant experience in pharmaceutical industry or relative experience preferred; contracting/rebating experience a plus, but not required

• Demonstrated high level of expertise of contracting systems (e.g. Flex) including implementation project management

• Demonstrated knowledge of contracting and the customer markets

• Demonstrated knowledge of organized customers, including Institutions, Group Purchasing Organizations (GPOs), Integrated Delivery Networks (IDNs) and Wholesalers

• Strong analytical and problem-solving skills and able to coordinate the requirement gathering, build and launch of innovative processes, reporting tools and digital solutions

• Demonstrated track record of collaboration, accountability & ownership of results, flexibility & adaptability in a rapidly changing environment

• Excellent interpersonal and communication skills; both written and verbal, to influence and develop customer relationships and offer guidance.

• Strong ability to lead change

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to develop and coach others and oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

• Able to effectively lead both direct and indirect teams in a collaborative team environment

• Able to work with senior leaders and other cross-functional groups to build consensus

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

OTHER INFORMATION 

• Last Date to Apply for Job: June 26, 2025

• Work Location Assignment: Hybrid

The annual base salary for this posit