Software Developer in Test, AI Productivity - Seattle

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Software Developer in Test, AI Productivity - Seattle

Why We Have This Role

We are looking for an Internal Tools Engineer (L4) to build productivity solutions that enhance efficiency across all our teams including Engineering, Product Management, and UX. As our organization continues to grow, we need specialized expertise to create tools that streamline workflows, automate repetitive tasks, and boost productivity company-wide. You will be responsible for designing, implementing, and maintaining internal tooling that helps Qualtrics teams work more effectively. This role is critical for standardizing productivity practices across the organization and empowering our teams to focus on delivering exceptional value to customers.

How You'll Find Success

• Develop internal tooling that enhances productivity for Engineering, PM, and UX teams
• Build automation solutions that streamline workflows and reduce manual effort
• Create intuitive interfaces for tools that serve diverse user needs across roles
• Collaborate with cross-functional teams to identify productivity bottlenecks and implement solutions
• Establish standards for internal tools that ensure usability, accessibility, and adoption
• Work in a collaborative environment with stakeholders from various departments
  
  

How You'll Grow

• Become an expert in workplace productivity solutions and tooling development
• Develop deep understanding of cross-functional workflows and how to optimize them
• Learn to identify and solve complex productivity challenges through effective tooling
• Build technical skills that span front-end interfaces and back-end automation
• Expand your impact by creating tools used throughout the organization
• Gain insight into the various functions across Qualtrics and how they interconnect
  
  

Things You'll Do

• Design and develop internal tools that enhance productivity across roles and departments
• Create automation solutions for common tasks across Engineering, PM, and UX workflows
• Build dashboards and reporting tools to track project metrics and team performance
• Implement utilities that simplify complex workflows and reduce context switching
• Collaborate with stakeholders to understand their productivity needs and pain points
• Maintain and enhance existing internal tooling
• Document best practices and provide training on tool usage
• Gather feedback and iterate on tools to improve usability and functionality
• Integrate with existing systems to create seamless workflows
  
  

What We're Looking For On Your Resume

• Bachelor's degree in Computer Science, Information Systems, or related field
• 2+ years of professional experience in software development or tools engineering
• Experience building user-facing applications with modern web technologies
• Knowledge of automation frameworks and scripting languages (Python, JavaScript, etc.)
• Familiarity with workflow management systems and productivity tools
• Understanding of UX principles for creating intuitive interfaces
• Experience gathering requirements from diverse stakeholders
• Strong problem-solving abilities and attention to detail
• Ability to work collaboratively with cross-functional teams
  
  

What You Should Know About This Team

• The Foundation team builds core infrastructure and tooling that supports all Qualtrics functions.
• We focus on creating solutions that make our teams more productive, efficient, and effe