Security Coordinator - Evening/Night Shift

Denver Zoo Conservation Alliance (DZCA) is a leader in animal care, wildlife conservation, and education and community engagement. Guided by our mission to Inspire Communities to Save Wildlife for Future Generations, we are committed to creating meaningful experiences that connect people with nature while advancing the highest standard of animal wellbeing, conservation, and operational excellence.  

At DZCA, we honor our animals, guests, employees, volunteers and community by conducting ourselves with integrity, professionalism, and respect. Our work is guided by our Core Actions: Safety, Care and Connect, and inspired by our Core Values of being Welcoming, Curious, United, Courageous, and Transformative. These principles shape every interaction, decision, and experience across our organization. 

The Security Coordinator - Evening/Night Shift provides leadership support and coordination of security operations during evening and overnight hours. This role supports a team of Security Specialists and Officers by ensuring shift coverage, providing training and guidance, and coordinating with other departments and external responders. In the absence of management, this position serves as the on-site lead for incidents, emergency response, and interdepartmental collaboration, including during evening events. This role is also essential in maintaining safety, operational continuity, and guest/staff support during non-business hours.  

While shift schedules are subject to change based on operational needs, this position is typically scheduled to work between 12 PM to 12 AM. Scheduled days off are determined by operational requirements and are reviewed regularly to ensure adequate staffing coverage. 

Our team is made up of passionate and dedicated professionals committed to protecting people, supporting animal care, and creating safe, memorable experiences for every guest. If you’re looking to make a meaningful impact through teamwork, professionalism, and exceptional service in a collaborative and mission driven environment, Denver Zoo Conservation Alliance is the place for you! 

Essential Duties and Responsibilities:

Leadership Support 

• Reporting to the Security Manager I, this person serves as the shift supervisor for the Swing and Overnight operations, directing and coordinating the tasks of Security Specialists (II/III) to ensure appropriate staffing, operational continuity, and effective shift performance.  

• Oversee daily security operations, including fixed posts, mobile patrols, and Security Command Center functions, while ensuring critical information is communicated to Security leadership during shift transitions.  

• Coordinate personnel, equipment, and operational resources to support routine security functions, special events, contractor/vendor access, deliveries, and other after-hour activities. 

• Foster a collaborative, safety-focused, and customer service-oriented culture by leading through example, promoting professionalism, accountability, and positive guest interactions. 

• Provide real-time performance feedback and guidance to team members, document performance observations, and identify training and professional development opportunities.  

• Assist Security leadership with employee relation matters by documenting incidents, gathering information, and supporting the resolution of complaints or performance concerns involving Security personnel.  

• In the absence of Security leadership, serve as the primary security representative during evening and overnight operations, coordinating with DZCA departments, contractors, vendors and external public safety agencies as needed. 

• Collaborate closely with overnight operational partners, including Wildlife Care, Grounds, Facilities Maintenance, Event Teams, Guest Operations, Vendors, to maintain a safe, secure, and well-coordinated campus environment. 

Security Operations 

• Support shift coverage by performing duties of Security Officer II/III or Specialist as needed. 

• Respond to calls and incid