Delivery Lead - Digital Domain

At City Electric Supply, we encourage our people to ask questions, create, discover, and learn.
If you're passionate about what you do and think you can contribute, we encourage you to apply even if you don't meet every requirement listed. Your unique experiences and perspectives could be exactly what we need to grow and innovate.
Let's build something great together!
For Remote Positions: Considering applicants who reside in the following states:  AL, AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, KY, MD, MA, MI, MS, MO, NV, NH, NJ, NC, OH, OK, PA, RI, SC, TN, TX, VA, WV, WI.
About CES:
CES is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. 
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future. We recognise that technology and data are at the forefront of this. 
Our Global IT team deliver a portfolio of transformative work, expand our digital options, upgrade and future-proof our systems to place us at the forefront of the marketplace.  To do this, we need talented and creative people across all areas to join us in delivering our evolution to enable our forward-thinking business over the next few years and beyond, and this is where you come in... 
SummaryAs Delivery Lead at City IT within our Digital Domain, you will be responsible for ensuring critical IT solutions are delivered in collaboration with our highly skilled domain teams and stakeholders across the wider business. You will be the right-hand person to senior leadership in the Digital Domain, responsible for driving team performance and ensuring a smooth workflow from start to finish. You will work closely with leadership, including the Development Operations Manager, the Global Head of Digital Domain, and the Head of Digital Domain North America, in governance meetings to track project progress, manage blockers, and deliver status updates. The Delivery Lead will proactively encourage sustained continuous improvement, facilitate close engagement between teams and business stakeholders, ensure a shared understanding of project statuses, and foster a collective approach to overcoming obstacles.

Essential Job Functions:

• Coordinate and manage delivery plans for a range of software solutions, working within cross-functional teams including engineers, architects, and business analysts
• Monitor the progress of delivery, identify and anticipate blockers, manage risks, and ensure timely project completion
• Provide regular updates in governance meetings and leadership forums (with the Development Operations Manager, Global Head of Digital Domain, and Head of Digital Domain North America)
• Drive continuous improvement within Global Delivery teams, fostering a culture of open feedback and collaboration
• Support delivery maturity within the organization by enhancing best practices and contributing to a Community of Practice

Education/Experience:

• 5+ years of experience in Project Management or related fields, overseeing cross-functional teams and delivering projects on time and within budget, while maintaining effective stakeholder communication and risk management throughout the project lifecycle
• Experience delivering IT solutions across the full software development life cycle, including the transition of working software into service
• Strong knowledge of Agile methodologies, including hands-on experience with scrum ceremonies (e.g., daily stand-ups, sprint planning, retrospectives)
• Strong communication skills, capable of building relationships with both team members and senior leadership, while clearly and effectively managing project expectations
• Ability to influence and implement process changes across various teams and stakeholder groups
• Experience using Jira, Confluence, and SharePoint

Desired Key Skills and Experience:

• Experience in Ecommerce, Wholesale, or Retail, particularly with projects involving digital signage and e-commerce systems (e.g., digital signage solutions in 500+ branches across North America)
• Ability to work closely with senior leaders and project stakeholders to define and execute project delivery strategies

Interview Process:

• 30-minute Talent Acquisition Phone Screen
• 30-minute Microsoft Teams call with the hiring mana